Front Office Receptionist

Hilton Worldwide, Inc.; Rai; On-site; KWD 3,000 - 15,000; Full time

Job summary

A leading global hospitality company in Kuwait is seeking a Front Office Receptionist to welcome executive guests and provide exceptional service during their stay. The ideal candidate should have Front Office experience, excellent presentation skills, and a passion for hospitality. Join a team dedicated to creating remarkable guest experiences in a vibrant hotel environment.

Qualifications

• Previous Front Office experience in hotel, leisure or retail sector required.
• Must possess excellent personal presentation and communication skills.
• A passion for delivering exceptional levels of Guest service.

Responsibilities

• Welcome executive guests and assist during their stay.
• Process check-ins and check-outs accurately.
• Ensure Guest supplies and amenities are offered to standards.
• Stay current with hotel services and VIP requests.
• Project a professional manner emphasizing hospitality.

Skills

Front Office experience

Excellent personal presentation

Communication skills

Calm, efficient, and organized

Job description

Overview

Job Description - Front Office Receptionist (HOT0BTCG)

Job Number

HOT0BTCG

Work Locations

Waldorf Astoria Kuwait Al Rai - Al Farwaniya - Kuwait Farwaniya 92000

Responsibilities

• Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
• Process accurately check-ins and check-out
• Ensure that all Guest supplies and amenities are offered and replenished to the required standards
• Stay current with all hotel services as well as VIP requests and special events
• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Project a professional manner with an emphasis on hospitality and Guest service
• Comply with Hotel security, fire regulations and all health and safety legislation
• Executive tasks as instructed by the Executive Lounge Supervisor or Manager
• Serve your role and Team in an environmentally-conscience manner

What are we looking for?

• Previous Front Office experience in the hotel, leisure or retail sector
• Calm, efficient and organised
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service

Preferred capabilities

• Previous experience in Executive Lounge in a hotel environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Guest Services, Operations, and Front Office