Field Service Engineer I - Kuwaiti National Only

Honeywell International, Inc.; Kuwait; On-site; KWD 30,000 - 50,000; Full time

Job summary

Honeywell is seeking a Tech Pro Engineer in Kuwait who will deliver advanced technical facilitation and expertise within the Industrial Automation business unit. This role involves troubleshooting complex issues, ensuring customer satisfaction, maintaining equipment, and compliance with health and safety standards. Ideal candidates should have a relevant Bachelor's degree and excellent problem-solving skills.

Qualifications

• Bachelor's degree in a relevant engineering field is required.
• Strong communication and customer support skills.
• Ability to adapt and stay updated with industry advancements.

Responsibilities

• Troubleshoot and resolve complex technical issues.
• Provide 24/7 support for assigned clients.
• Perform system upgrades, installations, and modifications.

Skills

Communication Skills

Customer Support

Field Service Support

Onsite Support

Preventive Maintenance

Troubleshooting Techniques Development

Education

Bachelor’s degree in Electronic Systems

Bachelor’s degree in Industrial Automation

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Cyber Engineering

Bachelor’s degree in Computer Engineering

Bachelor’s degree in Cybersecurity Science

Job description

## Job Description

The Future Is What We Make It.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that shape the future. We are involved in changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell offers dynamic career opportunities across various fields and industries, not just developing innovative products.

Join us and Make an Impact.

As a Tech Pro Engineer at Honeywell, you will provide advanced technical facilitation and expertise to our customers within the Industrial Automation (IA) business unit. Your responsibilities include troubleshooting and resolving complex technical issues, ensuring successful implementation of solutions, and driving customer satisfaction. Your expertise will impact the efficiency, productivity, and safety of our customers' operations by delivering exceptional technical service.

Responsibilities

1. Identify and develop opportunities for business growth by collaborating actively with sales to engage with customers and develop solutions. Generate sales leads actively.
2. Perform system upgrades and modifications, including installation, configuration, implementation, and commissioning of Honeywell’s product range, such as industrial control and safety systems, third-party DCS systems, or SCADA products, to meet customer specifications.
3. Maintain current technical knowledge of HPS networking and wireless product/system portfolios, with expertise in specific network disciplines. Diagnose and troubleshoot system issues, escalating as necessary.
4. Regularly maintain customer equipment through preventive and corrective maintenance, responding promptly to service requests and adhering to GSM process timelines.
5. Provide 24/7 support for assigned clients as per the monthly standby roster, maintaining site IDs and readiness.
6. Adopt and adhere to global standards for action tracking, timely submission of timesheets, and billing to ensure prompt invoicing.
7. Comply with health, safety, and environmental obligations, including training, PPE use, and safety observations.

Qualifications

• Bachelor’s degree in Electronic Systems, Industrial Automation, Electrical Engineering, Cyber Engineering, Computer Engineering, or Cybersecurity Science.
• Adaptable individual with strong communication skills, technical knowledge in industrial automation, excellent problem-solving skills, and customer focus.
• Willingness to stay updated with industry advancements and maintain a continuous learning mindset.

Required Skills

• Communication Skills
• Customer Support
• Field Service Support
• Microsoft Office
• Onsite Support
• Preventive Maintenance
• Troubleshooting Techniques Development