Field Heavy Equipment Technician AUH - with experience in Genie, JLG and Haulotte Machines

confidential; Ahmadi; On-site; KWD 10,000 - 15,000; Full time

Job summary

A leading company is seeking a Field Service Technician to perform servicing and repairs on elevated work platforms and telehandlers. The role involves on-site inspections, troubleshooting, and maintaining equipment, with a focus on customer satisfaction and efficient service delivery.

Qualifications

• Proven work experience as a field service technician.
• Valid driving license required.

Responsibilities

• Carry out inspections, servicing, and repairs of equipment.
• Respond to customer callouts and field dispatches.
• Conduct routine equipment servicing in the field.

Skills

Mechanical skills

Electrical skills

Problem-solving

Communication

Time management

Education

Relevant technical certificate

Job description

The overall scope of the role is to carry out servicing and repairs to customer and company owned equipment with a focus on elevated work platforms and telehandlers in the field and workshop as required.

• Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms like JLG, Genie and Haulotte Machines
• Attending customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
• Travel including overnight accommodation when requested
• Responsible for completing all appropriate paperwork and inspection forms required by JLG, Genie, Haulotte policy standard and customer and/or site requirements
• Must be available to work in the workshop at times when no field service jobs are available or as required
• Responsible for notifying the Manager if repairs or services can’t be completed during visit and the reason why
• As a Field Service Technician you are also required to carry out general duties from time to time as requested by the Branch
• Responding to customer callouts and field dispatches.
• Meeting with the customer to determine the nature of the service or repair.
• Conducting routine equipment servicing out in the field.
• Inspecting and troubleshooting equipment failures.
• Repairing equipment and replacing faulty parts.
• Installing and testing new equipment.
• Providing preventive equipment maintenance.
• Providing technical training on new equipment installations.
• Maintaining equipment stock in the company vehicle.
• Completing job reports.

Skills

• With valid Driving license
• Proven work experience as a field service technician.
• Relevant technical certificate.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.