Fashion Consultant | Retail | Fashion | Kuwait

Robinson & Co (Singapore) Pte Ltd; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading fashion retailer in Kuwait seeks a Fashion Consultant to enhance sales and customer experience. Candidates should have at least 2 years of retail experience and a strong background in customer service. Join a diverse team at a reputable company focused on growth and customer satisfaction.

Qualifications

• Minimum 2 years of retail sales experience.
• Strong knowledge of market trends and brand positioning.
• Exceptional customer service skills.

Responsibilities

• Generate sales and deliver a positive customer experience.
• Maintain cleanliness and organization in the store.
• Provide quality service in fitting rooms.

Skills

Sales experience

Marketing knowledge

Customer service

Education

High School Diploma or equivalent

Job description

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Fashion Consultant is responsible for sales generation and delivering a positive customer experience, along with various operational duties assigned by the store management team.

What you will do:

Store Safety

• Create a clean and organized environment by maintaining store standards and cleanliness.
• Make a positive first impression for customers with an energetic attitude and appropriate dress code.
• Greet customers immediately upon entering the store with a smile and a friendly greeting.
• Provide customers with relevant information about products.
• Thank customers sincerely as they exit and invite them to return.

Quality

• Provide quality service in fitting rooms, follow up promptly, maintain cash wrap cleanliness, and attempt to increase sales.

Administrative

• Offer efficient service at the cash wrap, promote gift cards, keep the cash wrap tidy, and record customer information in the database.

Required Skills to be successful:

• Extensive experience in sales, marketing, and operations within the retail/brand management industry, specifically in fashion.
• Strong knowledge of market trends, brand positioning, and industry developments.
• Understanding of current economic impacts, potential threats, and competitors.

What equips you for the role:

Minimum Qualifications and Knowledge:

High School Diploma or equivalent; minimum 2 years of retail sales experience.

Job-specific/Technical Skills:

• Ability to lift heavy items.
• Ability to stand for at least 8 hours.
• Exceptional customer service skills.

About Al-Futtaim Retail:

Al-Futtaim Retail has been a leader in the Middle East, Africa, and Asia for over 30 years. We partner with major brands such as IKEA, ACE, Toys R Us, and the Inditex Group (Zara, Mango, Bershka, P&B). We are also a key partner of Marks and Spencer, operating over 75 stores. Recently, we launched brands like Watsons and B&Q in the region. We aim to continue our growth through new launches and market adaptation, recruiting talented individuals from diverse backgrounds to strengthen our team of over 100 nationalities across 12 countries. Join us today and make a difference…