F&B Service Expert - Executive Lounge, PRE OPENING

JW Marriott; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading hotel chain in Kuwait is seeking a Guest Service Expert to enhance the guest experience by setting tables, serving guests, and ensuring a clean work area. This entry-level position requires a high school diploma and less than one year of experience. If you are passionate about hospitality and enjoy providing excellent service, this role could be perfect for you.

Qualifications

• Less than 1 year of related work experience.
• No supervisory experience.
• No specific licenses or certifications required.

Responsibilities

• Set tables and interact with guests.
• Communicate with the kitchen and maintain work areas.
• Lift objects up to 50 pounds with assistance.

Education

High school diploma or GED equivalent

Job description

Overview

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Responsibilities

• Set tables, communicate with the kitchen, interact with guests, serve guests, and maintain work areas and supplies to contribute to the guest experience.
• Move, lift, carry, push, and pull objects weighing up to 25 pounds without assistance; up to 50 pounds with assistance.
• Stand, sit, or walk for extended periods and navigate sloping, uneven, or slippery surfaces.
• Read and visually verify menu information; perform duties in line with safety and quality standards; maintain professional appearance and communications.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year.
• Supervisory Experience: None.
• License or Certification: None.

Equal Opportunity and About Marriott

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability or veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the familiar all around the globe. JW Marriott is part of Marriott International and consists of more than 100 properties worldwide. We emphasize training, development, recognition, and a work environment that supports the well-being and growth of our associates.