IT Team Leader

confidential; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

An established industry player seeks an IT Team Leader to oversee a dynamic retail and e-commerce IT department. This role demands a blend of technical expertise and leadership skills to manage IT projects and support the organization's technology needs. With a minimum of four years in IT management, the ideal candidate will drive innovation, align technology solutions with business objectives, and ensure the effective operation of the IT team. If you are ready to take on a pivotal role in a fast-paced environment and lead a team towards success, this opportunity is perfect for you.

Qualifications

• Minimum of four years of experience in IT management.
• Proven leadership experience and strong analytical skills.

Responsibilities

• Lead and manage the IT team for effective collaboration.
• Oversee planning, implementation, and management of IT projects.
• Ensure security and integrity of the organization's IT infrastructure.

Skills

Leadership and team management

Project management

Network and systems administration

Database management

Cybersecurity best practices

Troubleshooting and technical support

Communication and collaboration

Data analysis and reporting

E-commerce platforms

IT compliance and regulatory requirements

Tools

ERP systems (NetSuite)

Project management tools

Job description

The IT Team Leader plays a pivotal role in overseeing and guiding the IT department within a dynamic retail and e-commerce environment. This position requires a blend of technical expertise and leadership skills to ensure that the IT team operates efficiently and effectively. The ideal candidate will be responsible for managing IT projects, supporting the organization's technology needs, and driving innovation to enhance operational performance. With a minimum of four years of experience in IT management, the IT Team Leader will work closely with various departments to align technology solutions with business objectives.

Responsibilities:

1. Lead and manage the IT team, ensuring effective collaboration and communication.
2. Oversee the planning, implementation, and management of IT projects.
3. Develop and maintain IT policies, procedures, and best practices.
4. Ensure the security and integrity of the organization's IT infrastructure.
5. Provide technical support and guidance to team members and other departments.
6. Monitor and analyze IT performance metrics to identify areas for improvement.
7. Stay updated with emerging technologies and industry trends to drive innovation.
8. Manage vendor relationships and negotiate contracts for IT services and products.
9. Facilitate training and development opportunities for IT staff.
10. Prepare and manage the IT budget, ensuring cost-effective solutions.

Preferred Candidate:

1. Proven leadership experience in an IT management role.
2. Strong analytical and problem-solving skills.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced and dynamic environment.
5. Experience with ERP systems, particularly NetSuite, is essential.
6. Knowledge of retail and e-commerce technologies.
7. Strong understanding of cybersecurity principles.
8. Ability to mentor and develop team members.
9. Proficient in budgeting and financial management.
10. Willingness to work in the UAE or Kuwait region.

Skills

• Strong leadership and team management skills.
• Proficiency in project management tools and methodologies.
• Expertise in network and systems administration.
• Knowledge of database management and cloud technologies.
• Familiarity with cybersecurity best practices.
• Excellent troubleshooting and technical support skills.
• Strong communication and collaboration abilities.
• Ability to analyze data and generate reports.
• Experience with e-commerce platforms and retail software.
• Understanding of IT compliance and regulatory requirements.