Microsoft Administrator

Microsoft Administrator:

The contractor shall provide resident Microsoft Administrator as per the following roles, responsibilities, and minimum qualifications.

Roles & Responsibilities:

• Install and configure Microsoft OS and various applications in a Microsoft environment.
• Management and administration of applications running on a Microsoft server environment.
• Maintain & enhance existing system administrator tools.
• Diagnose and isolate operating system, server-side networking, and application-related problems.
• Maintain effective communications with IT team and other support organizations.
• Provide system backup support including user side, scripts, backup software, and web-based monitoring tools.
• Assist with reporting metrics on system performance, stability, and utilization in both on-premises and cloud environments.
• Have a high level of technical knowledge regarding Windows server setup, deployment, and maintenance for Azure Cloud environment & on-premise. Execute best practices and techniques to maintain and enhance information security.
• Build the server's back-end architecture.
• Ability to directly install and maintain Windows-based programs. Design, develop, test, maintain & document custom scripts to automate support processes where applicable.
• Provide design, development, testing, maintenance, delivery, and support for the full life cycle of activities related to systems and subscriptions in Azure Cloud environment & on-premise.
• Manage applications, services, data, devices, and users across Microsoft 365 services.
• Configure, manage, and monitor Microsoft 365 services.
• Conduct system maintenance activities, review error logs and user-reported errors, and identify stable and reliable solutions.
• Monitor performance to reduce interruptions and server crashes.
• Develop proactive solutions when issues or bugs are identified that affect server performance.
• Perform system backups as required by corporate policy and execute quick recovery in case of crash or outage.
• Maintain system security by identifying faults and vulnerabilities within the server's architecture.
• Adequate knowledge of viruses and other sources of server vulnerability. Develop and deploy protection measures.

Minimum Qualifications:

University Degree in Computer Science / Electronics. ITIL Foundation Certified.

CISCO Certified Network Associate (CCNA) and knowledge of NetApp Storage.

Microsoft certification: Azure Administrator Associate OR Microsoft 365 certification: Enterprise Administrator Expert.