Dermatology Laser Field Service Engineer

AMICO Group; Kuwait; On-site; KWD 13,392 - 20,088; Full time

Job summary

AMICO is seeking a Field Service Engineer in Kuwait to design, develop, and evaluate biological and health systems. You will collaborate with a Dermatology team to enhance medical devices and processes and provide hands-on service for laser systems.

The role requires strong regulatory knowledge, a biomedical engineering background, and the ability to work independently and within a team to install, upgrade, and maintain complex dermatology laser equipment.

Qualifications

• Bachelor's degree in Biomedical Engineering or related field.
• Strong knowledge of medical device regulations and standards.
• Hands-on expertise with Photomedex Excimer Laser systems
• Proficiency in using biomedical instrumentation and equipment
• Excellent problem-solving and analytical skills
• Effective verbal and written communication
• Ability to work independently and in a team environment

Responsibilities

• Hands-on expertise with Photomedex Excimer Laser systems used for the treatment of vitiligo and psoriasis.
• Servicing and maintaining dermatology laser systems, particularly Cynosure and Lutronic devices.
• Inspect the received machines (upon-arrival inspection) and/or the goods to be delivered (Pre-delivery inspection).
• Install and run the machines.
• Apply equipment upgrades and preventive maintenance measures as scheduled with the customer.
• Perform in-service demonstrations and show machine operation to users.
• Repair out-of-control equipment and manage parts pricing and labor charges.
• Decide on stocking frequently needed spare parts.
• Sell and execute service contracts with customers.
• Generate and communicate sales leads to the sales team and report on customer technical problems.

Skills

Photomedex Excimer Lasers

Biomedical instrumentation

Problem solving

Communication skills

Team collaboration

Education

Bachelor's degree in Biomedical Engineering

Job description

AMICO is seeking a Field Service Engineer in Kuwait to design, develop, and evaluate biological and health systems. You will collaborate with a Dermatology team to enhance medical devices and processes and provide hands-on service for laser systems.

The role requires strong regulatory knowledge, a biomedical engineering background, and the ability to work independently and within a team to install, upgrade, and maintain complex dermatology laser equipment.