Department Supervisor

Client of Business Lobby; Kuwait City; On-site; USD 20,000 - 30,000; Full time

Job summary

Un détaillant international de mode au Koweït recherche un superviseur de département pour rejoindre son équipe dynamique. Le candidat idéal aura une expérience en supervision dans le secteur de la vente au détail, avec des compétences en coaching et un sens du service à la clientèle. Ce rôle implique la gestion quotidienne des opérations, l'encadrement des équipes, et l'amélioration des performances des ventes. Avec une passion pour l'excellence et une attitude positive, vous contribuerez à créer un environnement de magasin engageant.

Qualifications

• Expérience antérieure dans un leadership ou un rôle de supervision en environnement de détail
• Compétences de coaching et de motivation solides
• Esprit commercial pour stimuler les ventes

Responsibilities

• Supporter l'équipe de gestion dans les opérations quotidiennes du magasin
• Prendre en charge un département spécifique et superviser les performances
• Former et motiver son équipe pour le service client optimal

Skills

Coaching

Motivation

Service à la clientèle

Organizational skills

Leadership

Job description

Our partner, a leading international fashion retailer in Kuwait is currently hiring a Department Supervisor

Our partner, a leading international fashion retailer in Kuwait is currently hiring a Department Supervisor

Responsibilities

• Support the store management team in the daily operations of the store.
• Take ownership of a specific department, overseeing commercial planning, stock levels, planograms, visual merchandising, and sales performance.
• Supervise till points or fitting room areas as needed.
• Assign daily tasks and priorities to your team, ensuring alignment with store objectives.
• Provide leadership, motivation, and coaching to your team to optimize store standards and customer satisfaction.
• Ensure compliance with all operational and health & safety policies.
• Drive personal and team development through digital learning platforms, apprenticeships, and internal career progression opportunities.

Qualifications

• Previous retail leadership or supervisory experience in a fast-paced, customer-focused environment.
• Strong coaching and motivational skills with the ability to lead and influence teams.
• Commercially minded, with a clear understanding of how to drive sales and performance.
• A passion for delivering exceptional customer service and creating an engaging store environment.
• Strong organizational and time-management skills with a hands-on, solution-focused mindset.
• Ability to foster a positive, inclusive team culture while promoting well-being and collaboration.

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