Customer Support Agent - Telecom Account

Sutherland; Kuwait; On-site; KWD 3,000 - 15,000; Full time

Job summary

A leading company in consulting is seeking a Customer Support Agent for their telecom account in Kuwait. The ideal candidate should have strong communication skills and be fluent in English. This role offers attractive packages, bonuses, and development opportunities. Join a dynamic team and enjoy various perks while providing excellent customer service.

Benefits

Attractive packages

Sales bonus scheme

Private medical insurance

Free and discounted activities

Development sessions

Daily bonuses

Qualifications

• Fluent in English (C1 level is a must).
• Experience in call centers (English accounts) is preferred.

Responsibilities

• Provide customer support for telecom account.
• Handle customer inquiries and issues effectively.

Skills

Communication

Soft Skills

Education

Undergraduate

Graduate

Job description

Customer Support Agent - Telecom Account

• Attractive packages, sales bonus scheme, uncapped commissions (equivalent to USD bank rates), and overnight shift allowance.
• Social insurance and private medical insurance coverage.
• Free and discounted activities, tournaments, and team-building events.
• Development sessions led by experienced professionals.
• Account-specific discounts on restaurants, gyms, subscriptions, and more.
• Daily bonuses on the floor.
• Lucky hour with double sales incentives.

Working conditions:

• Two days off per week.
• Rotational shifts.
• Nine working hours including a one-hour break.
• Transportation provided for night and overnight shifts (door-to-door).

Desired Candidate Profile:

• Fluent in English (C1 level is a must).
• Graduates, undergraduates with no commitments, and dropouts are welcome to apply.
• Must be an Alexandria resident.
• Egyptian nationality is required.
• Experience in call centers (English accounts) is preferred.
• Strong soft skills and communication abilities.
• Immediate start preferred.

Company Industry:

• Consulting
• Management consulting
• Advisory services

Department / Functional Area:

• Helpdesk
• Customer service
• Telecalling

Keywords:

• Customer Support Agent - Telecom Account

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