CRM Executive

Kuwait Automotive Imports Co; Kuwait; On-site; KWD 15,000 - 30,000; Part time

Job summary

An automotive imports company in Kuwait is seeking a part-time customer service representative to handle customer queries and manage calls. Candidates should preferably have experience in customer service and must be able to communicate in the Kuwaiti dialect. Fresh graduates are also encouraged to apply. Interested candidates can send their CVs via email.

Qualifications

• Experience in call center or customer service is preferred.
• Ability to communicate in Kuwaiti dialect is advantageous.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle customer queries professionally and friendly.
• Manage inbound telephone calls according to company standards.
• Convert leads into sales opportunities through outbound calls.

Skills

Customer service

Communication skills

Job description

Key Responsibilities

• Ensure al customers’ queries are dealt with in a professional and friendly manner.
• Ensure all inbound telephone calls are dealt with according to Company standards and guidelines.
• Handling all generated leads, by making outbound calls, qualifying the leads, and trying to convert them into sales opportunity.

Candidate’s Requirements

• Prefer experience in call center/customer service.
• Preferably Arab nationality (can speak in Kuwaiti dialect).
• Fresh graduates can apply.
• Immediate joiners (part-time basis).

Interested candidates can e-mail their CV’s to [e-mail].

(Please note that only shortlisted candidates will be considered for inteviews).