Country Client Development Manager | Kuwait

Christian Dior Couture; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading luxury brand in Kuwait City seeks a Client Development Manager to enhance client engagement in its boutiques. You will drive recruitment and retention, train teams, and manage client activation campaigns. Candidates should have experience in luxury retail and exceptional coaching skills. This role presents a unique opportunity to impact the future of client relationships.

Qualifications

• Proven experience in luxury retail, client development, or CRM management.
• Strong coaching and training skills to inspire boutique teams.
• Analytical ability to manage data, reports, and KPIs with precision.

Responsibilities

• Drive client recruitment, retention, and engagement through innovative clienteling strategies.
• Train and coach boutique teams on CRM tools and outreach.
• Build authentic relationships with top clients while supporting the team.

Skills

Proven experience in luxury retail

Client development or CRM management

Strong coaching and training skills

Client-first mindset

Analytical ability

Job description

Job responsibilities

At Dior, our clients are at the heart of everything we do. We are looking for a Client Development Manager to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.

In This Role, You Will

• Drive client recruitment, retention, and engagement through innovative clienteling strategies
• Train and coach boutique teams on CRM tools, outreach, and delivering “extra-mile” service
• Build authentic, lasting relationships with top clients while supporting the team on the shop floor
• Manage client activation campaigns, boutique events, and gifting strategies
• Track and analyse key KPIs to continuously improve clienteling performance
  
  

What We Are Looking For

Proven experience in luxury retail, client development, or CRM management

Strong coaching and training skills to inspire boutique teams

A client-first mindset with a passion for creating memorable experiences

Analytical ability to manage data, reports, and KPIs with precision

Professional presence as a true Dior Ambassador

This is a unique opportunity to join one of the world’s most prestigious luxury brands and shape the future of client engagement in our boutiques.

Apply now and bring your expertise to Dior.