Concierge

Abroad Work; Hawally; On-site; KWD 3,000 - 15,000; Full time

Job description

Overview

This list is not all-inclusive and should only be used as an overview of all actual responsibility.

Responsibilities

• Handles all resident interactions with the highest level of hospitality and professionalism – accommodating special requests whenever possible; resolves resident complaints; assists residents in all inquiries in connection with common area services, a la carte requests, etc. Responds to all resident requests in an accurate and timely manner making recommendations based on local knowledge and residence best practices.
• Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers. Coordinates with Residential Attendant for the retrieval of resident’s vehicles.
• Manages and provides access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers. Controls entry doors and elevator/lift access.