Commercial Leased Vehicle Branch Ld

V2X, Inc.; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

V2X, Inc. in Kuwait City seeks a Dispatch Supervisor to manage the Commercial Leased Vehicle Branch, supervise dispatchers, and coordinate vehicle servicing and recovery operations.

Excellent English communication and customer-service focus are required, with CAC eligibility and a valid local driver’s license preferred. The role demands strong leadership, meticulous records, and the ability to prioritize a demanding workload in a hot, desert environment, with on-site responsibilities and strict

Qualifications

• H.S. Diploma or higher; CAC eligibility or ability to obtain CAC.
• Ability to obtain a valid local/host nation driver’s license.
• Must have excellent customer service skills.
• 3 years dispatching experience; leadership experience preferred.
• Strong English communication; proficient Word/Excel/Outlook.
• Demonstrated discretion, judgment, and workload prioritization.

Responsibilities

• Operate a Commercial Leased Vehicle Branch with Bus, Drivers Training, and Licensing sections.
• Dispatch all vehicle types within the CLVB using the designated database.
• Coordinate servicing, repair, and maintenance scheduling for leased vehicles.
• Maintain records and instructions on assigned leased assets.
• Handle daily communications via phone, email, and other channels for CLVB.
• Provide recovery services for assets and support on-call as needed.
• Supervise dispatchers and ensure efficient workflow.

Skills

Dispatching

Leadership

Customer service

English communication

Attention to detail

Time management

MS Word/Excel/Outlook

Education

H.S. Diploma

Driver's license (local/host nation)

CAC eligibility / ability to obtain CAC

Job description

Overview

***This position is physically located in Kuwait in support of WEXMAC ***

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Under the direct supervision of the Facilities Operations Manager, issues/receives vehicles and/or equipment within Army Regulations and the Commercial Lease Vehicle Branch (CLVB) SOP. Directs the general day to day Commercial Leased Vehicle support operations to include Dispatch Office, Recovery Operations, Drivers Training internal to V2X, Testing and Licensing Facilities, safety, environmental, parts ordering, facility security and storage lot. Ensures that all functions are performed IAW local command directives as well as company policies.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Areas of responsibility include operation of a Commercial Leased Vehicle Branch, which includes a Bus Section, Drivers Training, and Licensing Section. Supervising a fleet of non tactical and tactical vehicles and equipment.


• Responsible for dispatching of all types of vehicles within the Commercial Leased Vehicle Branch (CLVB) utilizing the designated database.


• Coordinates the servicing, repair, and maintenance scheduling of all commercial leased vehicles.


• Keeps records, reports, information, and instructions on all assigned leased assets.


• Maintains daily operations by initiating and responding to all telephone calls, emails, and other communication forms received on their own account and/or by the CLVB Supervisor, Fleet Coordinators, or designee.


• Responsible for providing recovery services for supported assets, may require to be on-call.


• Responsible for the direct supervision of dispatchers.

Qualifications

• Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.
  
  
  
  • H.S. Diploma
  
  
  • Ability to obtain a valid local/host nation driver’s license.
  
  
  • Must be CAC eligible and/or ability to obtain a CAC
  
  
  • Must have excellent customer service skills
  
  
  
  


• Experience:
  
  
  
  • 3 years of prior dispatching experience required or equivalent.
  
  
  • Experience in a leadership role.
  
  
  
  


• Skills:
  
  
  
  • Oversight of Motor pool/Leased and EVT Vehicles functions.
  
  
  • Strong interpersonal skills are required.
  
  
  • Ability to exercise discretion and good judgment is required.
  
  
  • Ability to prioritize responsibilities in order to handle a demanding workload is required.
  
  
  • Attention to detail with high degree of accuracy is required.
  
  
  • Advanced ability to communicate in English, both verbally and in written form, is required.
  
  
  • Proficiency in Word, Excel and Outlook applications is required
  
  
  
  


• Supervisory Skills
  
  
  
  • High-level organization and planning skills, so that workflow is managed efficiently and accurately is required.
  
  
  • Leadership and management skills, including a professional demeanor, are required.
  
  
  
  


• Supervisory Responsibilities
  
  
  
  • Responsible for the direct supervision of dispatchers.
  
  
  
  


• Working Conditions:
  
  
  
  • Must be capable of working in an extreme weather condition with temperatures exceeding 120 degrees Fahrenheit.
  
  
  • Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.
  
  
  
  


• Physical Requirements:
  
  
  
  • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  
  
  • Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
  
  
  • Employee use of personal protective equipment (PPE) is required for some situations.
  
  
  • PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.