Claims Officer

confidential; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A confidential organization in Kuwait is seeking a Claims Officer to handle documentation and processing of claims effectively. The ideal candidate will have 4-6 years of experience in a related field and should possess strong analytical skills, problem-solving abilities, and be detail-oriented. Proficiency in both English and Arabic is essential for this role.

Qualifications

• Minimum of 4 – 6 years of experience in the same or related field.
• Proficiency in English and Arabic languages.

Responsibilities

• Ensure promotion list is shared with channels based on bulletin.
• Validates credit notes received from channels through Key Accounts.
• Collect accurate information and documents to process claims.
• Monitor the progress of a claim.
• Prepare and submit periodic reports regarding Claims Management.

Skills

Analytical Skills

Problem Solving

Detail Oriented

Time Management

Documentation and Record Keeping

Organizing and Planning Skills

Education

Bachelor Degree in Business Administration or related field

Job description

Overview

The Claims Officer is responsible for collating correct and complete documentation in a timely manner to process claims from company.

Responsibilities

• Ensure promotion list is shared with channels based on bulletin;
• Ensure Key Accounts Managers are informed when the promotions start and end;
• Validates credit notes received from channels through Key Accounts against the company bulletin at the end of every promotion;
• Collect accurate information and documents to process claims;
• Monitoring the progress of a claim;
• Consolidate list of claims and sends the report to the Product Manager to present to top management; also sends a list to Finance to track.
• Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.

Reports

• Prepare and submit periodic reports to Direct Management covering all activities related to company Claims Management and any issues that may arise.

Education and Experience

• Skills
• Bachelor Degree in Business Administration, or related field.
• Work Experience
• Minimum of 4 – 6 years of experience in the same or related field.

Competencies

• Analytical Skills
• Problem Solving
• Detail Oriented
• Time Management
• Documentation and Record Keeping
• Organizing and Planning Skills

Language Skills

• Proficiency in English and Arabic languages.