Cash Operations Lead | Central Cashier Office Manager

Majid Al Futtaim; Kuwait; On-site; KWD 1,800 - 2,800; Full time

Benefits offered by this job

Friendly environment

Leadership development

Global opportunities

Job summary

Majid Al Futtaim is seeking a Central Cashier Office Manager in Kuwait to oversee all cash transactions and ensure accurate processing in line with internal guidelines. The role emphasizes secure transfers, compliance, and excellent customer service to maintain high satisfaction.

The incumbent will lead the Central Cashier Office team, supervise cash counter operations, and drive productivity and training initiatives while upholding strong internal controls and risk management.

Qualifications

• Bachelor's Degree in Administration, Finance, or a related field is required.
• Excellent communication and stakeholder management skills are essential.
• Strong customer service orientation with the ability to handle customer concerns effectively.
• Solid knowledge of cash management, transaction control, and financial procedures.
• Experience in retail finance or cashier operations is preferred.

Responsibilities

• Manage and oversee all cash transactions within the store, ensuring accuracy and compliance with company standards.
• Ensure secure and timely cash transfers from the store to the bank while maintaining proper controls and documentation.
• Monitor compliance with Central Cashier Office policies, procedures, and key insurance requirements.
• Implement fraud prevention controls and report any incidents, suspicious activities, or misconduct.
• Oversee corrections, cancellations, price changes, and barcode accuracy to ensure transaction integrity.
• Monitor customer service standards and provide resolutions to customer issues when required.
• Supervise cash counter operations and improve team productivity and efficiency.
• Lead, coach, and develop the Central Cashier Office team through performance management, training, and succession planning initiatives.

Skills

Cash management

Communication

Stakeholder management

Customer service

Education

Bachelor's degree in Administration/Finance

Job description

Majid Al Futtaim is seeking a Central Cashier Office Manager in Kuwait to oversee all cash transactions and ensure accurate processing in line with internal guidelines. The role emphasizes secure transfers, compliance, and excellent customer service to maintain high satisfaction.

The incumbent will lead the Central Cashier Office team, supervise cash counter operations, and drive productivity and training initiatives while upholding strong internal controls and risk management.