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A leading pharmaceutical company in Kuwait is looking for an Assistant Manager at the Mubader Center. The role involves developing business strategies, ensuring regulatory compliance, and supervising team members. Ideal candidates should have 4-6 years of experience in business development, along with strong communication and project management skills. This position promises an engaging work environment with opportunities for professional growth.
Requisition ID971-Posted -Head Office
• Responsible to develop business plan and strategy for Mubader short- and long-term plan.
• Responsible for developing the Mubader strategy overall, including the KIB Mubader Center, by actively participating in the entire process and decision making to ensure the success of the Mubader segment & KIB Mubader Center.
• Responsible for implementing proper controls to ensure compliance with external & internal regulatory requirements related to the Mubader business area.
STRATEGIC
• Assist in executing strategic plans and ensuring alignment with corporate objectives.
• Contribute to identifying opportunities for new products, services, and market trends.
• Help in preparing strategic reports, proposals, and presentations.
• Participate in planning for growth, service innovation, and process improvement.
• Develop and execute the Mubader Center’s strategy in alignment with KIB’s corporate objectives.
• Identify new business opportunities to expand services and products.
• Set financial targets and design initiatives to increase profitability from the services and products.
• Introduce innovative SME-focused solutions to maintain a competitive edge.
• Stay updated on industry trends and integrate best practices into the center’s operations.
• Enhance the Mubader Center’s brand presence through strategic partnerships, marketing campaigns, and high-profile events.
OPERATIONAL
• Support day-to-day operations including service implementation, customer onboarding, and scheduling.
• Monitor campaign effectiveness, client engagement, and reporting tools.
• Ensure service quality across workshops, consultations, digital tools, and content initiatives.
• Manage documentation and backend system updates related to service delivery.
• Collaborate on budget preparation and monitor expenditures in coordination with the Manager.
• Track and analyze KPIs to ensure operational efficiency and customer satisfaction.
• Generate regular performance reports and propose action plans for improvements.
• Ensure cost efficiency across all operational activities.
Compliance responsibilities:
• Ensure operations comply with internal policies, Shariah guidelines, and regulatory requirements.
• Monitor proper handling of client data and ensure confidentiality practices are applied.
• Support audit and reporting activities as required by control and compliance departments.
• Monitor adherence to data protection and confidentiality standards, particularly for SME data in system’s backend
• Collaborate with internal and external audit teams to ensure transparency and accountability.
PEOPLE MANAGMENT:
• Supervise assigned team members such as coordinators or project staff.
• Support in performance management and staff development efforts.
• Contribute to building a collaborative and innovative team culture.
• Manage and mentor a team of professionals, including content creators and specialists.
• Set clear goals and expectations for team members and monitor performance against KPIs.
Internal External
A Bachelor degree or equivalent in Business Administration degree or equivalent. or Marketing
• 4–6 years of experience in business development, operations, or SME support services.
• Experience in digital programs, startup support, or project management is a plus.
• Familiarity with content creation, marketing tools, and client engagement systems.
• Good knowledge of banking sector.
• Strong writing and editing skills with an ability to adapt content for different platforms and audiences.
• In-depth knowledge of content management systems, social media platforms, SEO principles, and digital analytics tools
• Excellent project management and organizational skills, with the ability to prioritize tasks and meet deadlines.
• Strong leadership and interpersonal skills, capable of building and managing a high-performing team.
Behavioral Skills:
• Customer focus
• Proactive and results-oriented mindset.
• Strong communication and interpersonal skills.
• Organizational and problem-solving capabilities.
• Ability to manage priorities under pressure and meet deadlines.
• Team spirit and cross-functional coordination.