Call Centre Executive

Career Hunters; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A recruitment agency in Kuwait seeks a motivated Business Development Executive to join their Call Centre team. The role involves generating leads through outbound calls, maintaining CRM data, and achieving sales targets. The ideal candidate has proven tele calling experience, strong communication skills, and fluency in Arabic and English. This full-time position offers a dynamic work environment focused on driving growth and customer acquisition.

Qualifications

• Proven experience in a tele calling or call center sales role (1-2 years preferred).
• Strong persuasion and negotiation abilities.
• Basic knowledge of CRM tools and MS Office.

Responsibilities

• Make outbound calls to prospective customers to generate leads.
• Follow up on leads and close sales through effective communication.
• Maintain and update the CRM system with accurate information.

Skills

Verbal communication

Interpersonal skills

Persuasion

Negotiation

Goal-oriented

Fluency in Arabic

Fluency in English

Education

High school diploma or equivalent

Degree in Business or Marketing

Tools

CRM tools

MS Office

Job description

Overview

Location: Kuwait

Job Type: Full-Time

Job Summary: We are seeking a dynamic and motivated Business Development Executive to join our Call Centre team. The ideal candidate will be responsible for generating leads, making outbound calls to potential clients, explaining our services, and converting leads into business opportunities. You will play a key role in driving growth and expanding our customer base.

Responsibilities

• Make outbound calls to prospective customers to generate leads and schedule appointments.
• Understand client needs and provide relevant service/product information.
• Follow up on leads and close sales through effective communication and negotiation.
• Maintain and update the CRM system with accurate information.
• Achieve daily, weekly, and monthly targets for calls and conversions.
• Build and maintain strong customer relationships.
• Collaborate with the sales and marketing teams to improve outreach and strategies.
• Handle customer inquiries and ensure a high level of customer satisfaction.
• Conduct market research to identify new opportunities and potential clients.

Qualifications

• Key Requirements: Proven experience in a tele calling or call center sales role (1-2 years preferred).
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Goal-oriented with a drive to meet and exceed targets.
• Basic knowledge of CRM tools and MS Office.
• Fluency in Arabic & English
• High school diploma or equivalent; a degree in Business or Marketing is a plus.
• Experience in B2B/B2C sales or lead generation.