Business Development Manager

Aramex; Kuwait; On-site; KWD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Development Manager to drive financial growth through customer acquisition and relationship expansion. This role involves understanding customer needs, presenting tailored solutions, and collaborating with various teams to enhance customer satisfaction. With a focus on strategic business development, you will leverage your expertise to achieve revenue targets and contribute to market expansion. This is an exciting opportunity to make a significant impact in a dynamic environment where your skills in communication, negotiation, and customer-centric approaches will be highly valued.

Qualifications

• 8+ years of experience in business development, preferably in logistics.
• Strong customer-centric mindset with excellent communication skills.

Responsibilities

• Generate leads and nurture customer relationships to drive revenue growth.
• Collaborate with teams to deliver innovative solutions aligned with customer goals.

Skills

Financial Acumen

Team Collaboration

Adaptability

Business Acumen

Influencing Skills

Communication Skills

Problem Solving

Commercial Acumen

Customer Centric

Negotiation Skills

Education

Bachelor's degree in business or a related field

Tools

CRM systems

Job description

Job description: Purpose of the Job

As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.

Job Responsibilities

• Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth.
• Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities.
• Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.
• Understand and analyze customers' business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex.
• Present solutions to customers, demonstrating business value and alignment with their goals.
• Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex.
• Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations.
• Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction.
• Perform all aspects of the sales process and update customer information using CRM systems.
• Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.

Job Requirements - Experience and Education

• Bachelor's degree in business or a related field.
• Minimum of 8 years of relevant working experience, preferably in the logistics and shipping industry.
• Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach.
• Strong business acumen and industry knowledge to effectively understand and address customer needs.
• Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.
• Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.
• Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.
• Fluency in English; additional language skills are a plus.

Additional Requirements

• Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.
• Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.
• Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.
• Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.
• Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.
• Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.
• Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.
• Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.

Leadership Behaviors

Building Outstanding Teams | Setting a clear direction | Simplification | Collaborate & break silos | Execution & Accountability | Growth mindset | Innovation | Inclusion | External focus

Skills

• Financial Acumen
• Team Collaboration
• Adaptability
• Business Acumen
• Influencing Skills
• Communication Skills
• Problem Solving
• Commercial Acumen
• Customer Centric
• Negotiation Skills