Business Analyst

DSV - Global Transport and Logistics; Sulaibiya Residential; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading logistics firm in Kuwait is seeking a Business Analyst to support the sales team through reporting and analysis. The ideal candidate will conduct market studies, manage data reports, and have a strong understanding of CRM systems. A Bachelor's degree and at least 2 years of relevant experience are required, along with strong analytical skills. Join a dynamic team in a fast-paced environment with opportunities for growth.

Qualifications

• Minimum 2 years of experience in a similar industry is preferable.
• Strong understanding of IT and software systems.

Responsibilities

• Conduct market studies and provide analysis in the Warehousing & Transport Industry.
• Support the sales team in various stages of the sales cycle.
• Create and manage data reports for sales solutions systems.

Skills

Analytical skills

Customer Relationship Management (CRM)

MS Excel

Ability to form alliances

Education

Bachelor’s degree in supply chain solutions or related field

Master’s Degree

Tools

MS Visio

Job description

Overview

Job Req Number: 100543. Time Type: Full Time.

As business analyst will be mainly responsible for providing support to the sales team through reporting, various methods of business analysis, liaising with internal and external customers, as well as on-boarding key new projects to ensure smooth transition to operations.

Responsibilities

• Conduct market study, new business opportunity evaluation, SWOT/competitive analysis and intelligence, industry/product analysis; and provide quantitative and qualitative analysis of industry, customer, and competitor situations in the Warehousing & Transport Industry
• Work closely with the Sales team to conduct detailed analysis on various areas of the sales cycle.
• Subject matter expert in Customer Relationship Management (CRM) and provide training and consistent support to CRM users in various locations.
• Create data reports and be the specialist in reporting tools, including, and not limited to, Opportunity Management Report, Quotation Management Report and Performance Management Report.
• You will provide support to all users and remain the focal point of contact for sales solutions systems and promote DSV system usage.
• Support the team in all stages of the sales cycle and provide executive assistance to the country sales Director.
• Manage the on-boarding phase of key new projects to ensure smooth transition to operations.
• Reports to sales management on key accounts issues, revenues growth plans, action plans to resolve outstanding issues, etc.

Educational Qualifications & Certifications

• Bachelor’s degree in supply chain solutions/industrial engineering/business administration
• Master’s Degree an advantage
• Minimum 2 years of experience in a similar industry is preferable.

Competencies

• Strong analytical skills, and the ability to make informed and rational decisions in a timely manner to aim towards the best possible solution.
• Strong understanding of IT and software systems such as MS Excel and Visio
• Ability to understand, develop, maintain, and strengthen relationships while securing support and forming alliances with both internal and external customers.

I the undersigned confirm to have read and understood the role and responsibilities outlined in this this job description and that it accurately reflects the position.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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