Beauty Consultant L Occitane

Chalhoub Group; Kuwait; On-site; KWD 3,900 - 6,100; Full time

Benefits offered by this job

health care

child education contribution

remote and flexible working policies

exclusive employee discounts

Job summary

Chalhoub Group is seeking a Beauty Consultant in Kuwait to deliver exceptional customer service, leverage product knowledge, and drive sales within a dynamic beauty retail environment.

You will maintain counter presentation, replenish stock, and promote launches while upholding grooming standards and brand guidelines. This role focuses on building guest loyalty, advising on suitable products, and reporting daily sales insights.

Qualifications

• Minimum 2 years experience in the beauty industry.
• Strong customer service orientation and communication skills.
• Ability to meet sales targets and work with product knowledge to drive offerings.

Responsibilities

• Deliver outstanding customer service and use sales techniques to reach targets.
• Maintain counter cleanliness and stock replenishment; handle new launches and promotions.
• Promote products and merchandising; ensure grooming standards.
• Build guest experience standards to foster loyalty and address customer queries.
• Advise customers on products best suited to their needs and demonstrate usage.
• Generate daily sales reports and track sell-out at store level.
• Report stock shortages and manage stock receipt per procedures.

Skills

Sales techniques

Product knowledge

Customer service

Make-up knowledge

Merchandising

Stock replenishment

Job description

With us you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day. We recognise the value that you bring and we strive to provide a competitive benefits package.

What you ll be doing

• Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets
• Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising
• Our Consultant is also required to maintain high levels of standards in terms of grooming
• Build and maintain guest experience standards in order to build strong loyalty
• Address customers' queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products
• Generate sales while achieving line and sales targets using make up knowledge
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Track post-launch sales at store level
• Ensure merchandising levels in the store are met as per the brand guidelines
• Ensure in store stock replenishment in the appropriate shelves counters at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures

What we can offer you

• health care
• child education contribution
• remote and flexible working policies
• exclusive employee discounts

It Takes Diversity Of Thought Culture Background Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group we are committed to inclusion and diversity.

We ensure equal opportunity for all our applicants without regard to gender age race religion national origin or disability status.

Minimum 2 years experience in the beauty industry