Assistant Store Manager

WABA International Commercial Company; Kuwait; On-site; KWD 15,000 - 30,000; Full time

Job summary

A retail company in Kuwait is seeking an Assistant Store Manager to oversee daily operations and support the Store Manager. The ideal candidate will have 2–4 years of retail experience, strong leadership skills, and a focus on customer service. Responsibilities include supervising staff, monitoring sales performance, and ensuring compliance with store standards. Immediate joiners are preferred.

Qualifications

• 2–4 years of retail experience, with at least 1 year in a supervisory role.
• Experience in Home decor and accessories is a plus.
• Immediate joiner preferred.

Responsibilities

• Assist in managing daily store operations for profitability.
• Supervise and train store staff for excellent service.
• Monitor sales performance and implement strategies.
• Ensure compliance with policies and store standards.
• Support inventory management and stock replenishment.
• Handle escalated customer inquiries and resolve issues.
• Provide input on local market trends to improve sales.

Skills

Customer-focused

Strong leadership

Communication skills

Problem-solving abilities

Flexibility to work shifts

Education

Bachelor’s degree in Business Administration or related field

Tools

MS Office

POS systems

Job description

Job Purpose

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, ensuring high standards of customer service, driving sales performance, and supervising staff to achieve company objectives.

Key Responsibilities

• Assist the Store Manager in managing daily store operations to ensure efficiency and profitability.
• Supervise, train, and motivate store staff to deliver excellent customer service.
• Monitor sales performance and implement strategies to achieve targets and KPIs.
• Ensure compliance with company policies, procedures, and standards in merchandising, visual display, and store cleanliness.
• Support inventory management, stock replenishment, and loss prevention measures.
• Handle escalated customer inquiries and resolve issues promptly.
• Assist in preparing staff schedules and managing attendance.
• Provide input on local market trends and customer preferences to improve sales strategies.
• Act as Store Manager in their absence.

Skills

• Preferable: immediate joiner
• experience in Home decor and accessories is a plus
• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• 2–4 years of retail experience, with at least 1 year in a supervisory/assistant managerial role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Customer-focused with strong problem-solving abilities.
• Flexibility to work shifts, weekends, and holidays as required.
• Proficiency in MS Office and familiarity with POS systems.