Assistant Restaurant Manager

Gastronomica; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A local restaurant chain in Kuwait City is seeking an experienced Assistant Restaurant Manager to support daily operations. The role involves supervising staff, handling customer feedback, and ensuring food quality. Ideal candidates will have strong leadership skills and experience in the restaurant industry. A passion for hospitality is essential. Flexible schedule required.

Qualifications

• Strong leadership and interpersonal skills required.
• Excellent communication and customer service abilities necessary.
• Experience in a supervisory role within the restaurant industry is a must.

Responsibilities

• Assist in managing daily restaurant operations.
• Supervise and train restaurant staff.
• Handle customer complaints and feedback.
• Ensure compliance with health and safety regulations.

Skills

Strong leadership and team management skills

Excellent communication and interpersonal skills

Proficient in restaurant management software

Knowledge of food safety and sanitation regulations

Ability to analyze financial reports and make data-driven decisions

Strong organizational and multitasking abilities

Customer-focused with a commitment to service excellence

Experience in inventory management and cost control

Job description

The Assistant Restaurant Manager plays a crucial role in supporting the Restaurant Manager in the daily operations of the restaurant. This position involves overseeing staff, ensuring customer satisfaction, and maintaining high standards of food quality and service. The ideal candidate will possess strong leadership skills and a passion for the hospitality industry, contributing to a positive dining experience for all guests.

Responsibilities:

1. Assist in managing daily restaurant operations to ensure efficiency and quality service.
2. Supervise and train restaurant staff, ensuring adherence to company policies and standards.
3. Monitor inventory levels and assist in ordering supplies to maintain optimal stock.
4. Handle customer complaints and feedback to enhance the dining experience.
5. Implement marketing strategies to promote restaurant specials and events.
6. Ensure compliance with health and safety regulations in food preparation and service.
7. Prepare reports on restaurant performance, including sales and customer satisfaction metrics.
8. Assist in budgeting and financial management to achieve profitability goals.
9. Coordinate with kitchen staff to ensure timely and accurate food service.
10. Participate in staff meetings to discuss performance, goals, and improvements.

Preferred Candidate:

1. Strong leadership and interpersonal skills.
2. Excellent communication and customer service abilities.
3. Ability to work in a fast-paced environment and handle stress effectively.
4. Detail-oriented with a focus on quality and consistency.
5. Proven experience in a supervisory role within the restaurant industry.
6. Flexible schedule, including evenings and weekends availability.
7. Passion for the food and beverage industry.
8. Strong problem-solving skills and decision-making capabilities.
9. Ability to motivate and inspire team members.
10. Knowledge of restaurant management software and POS systems.

Skills

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in restaurant management software.
• Knowledge of food safety and sanitation regulations.
• Ability to analyze financial reports and make data-driven decisions.
• Strong organizational and multitasking abilities.
• Customer-focused with a commitment to service excellence.
• Experience in inventory management and cost control.