Assistant Restaurant Manager

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; KWD 15,000 - 30,000; Full time

Job summary

A dynamic food service company in Kuwait City is seeking an Assistant Store Manager. The role involves managing the dining area, training crew members, and ensuring food quality while adhering to operational standards. Candidates should have at least 3 years of relevant experience, strong communication skills, and be proficient in English. This role offers opportunities for career development in a growing organization.

Qualifications

• At least 3 years of relevant experience in stores.
• Computer literate.
• Excellent English skills in both speaking and writing.

Responsibilities

• Assist in controlling labor and COGS percentage.
• Ensure food quality by following operational procedures.
• Train new crew members.

Skills

Leadership

Problem solving

Customer service

Teamwork

Strong communication

Education

Related business degree or equivalent professional qualification

Job description

TABCo. Food currently operates 18 Elevation Burger units in Kuwait, with over 230 team members. TABCo Food is actively expanding and growing Elevation Burger in Kuwait. TABCo’s growth will continue by introducing new food concepts and brands that comply with its mission to advance the region’s food experience with smarter and sustainable choices.

The Role

The Assistant Store Manager (ASM) is responsible for managing the dining area, supervising and training the crew as well as assisting with programs that increase top line. The ASM must be certified at all station and ensure that their crew is following the company’s standard operating procedure.

The Responsibilities:

Financials

• Assist SM in controlling the labor percentage that is standard to Elevation Burger’s Expectations
• Assist SM in controlling the Cost of Goods (COGS) percentage that is standard to Elevation Burger’s Expectations
• Assist SM in increasing Top Line sales

Food Quality

• Assist SM in ensuring food quality by ensuring food is prepared and cooked to order, while following proper operational procedures.
• Assist SM in monitoring food waste levels, and resolving food quality issues.

Team Development

• Training new crew members
• Assist SM in elevating all crew members to shift leaders, Assistant Managers and General Managers
• Communicating with Crew members and management effectively in order to ensure great guest service and throughput
• Assist SM in receiving and resolving complaints concerning food and beverages

Miscellaneous

• Reviews schedules and responsible for dining room setup that is most aesthetic to the guests.
• Greets guests.
• Supervises staff to help ensure proper service.
• Inspects crewmembers to ensure that they are in proper and clean uniforms.
• Aids in receiving and resolving complaints in regard to guest service.
• Assures that all FOH side-work is accomplished and that all cleaning of FOH equipment and storage areas is completed according to schedule.
• Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
• Assures that the dining room and other areas are secure at the end of the business day.
• Properly places orders
• Properly receives and puts away deliveries
• Assists in monthly inventory

The Qualifications:

• At least 3 years of relevant experience in stores
• Computer literate
• Excellent English skills in both speaking and writing.
• Experience in the Food & Beverage or Retail industry.
• Related business degree or equivalent professional qualification.

The Person

• Highly motivated and detail oriented individual.
• Leadership, problem solving and critical thinking abilities.
• Planning and Organizing.
• Promoting Teamwork.
• Responding to Customer Complaints.
• Strong Communication Skills.
• Maintaining High Standards.