Assistant Manager - Events

St. Regis Hotels & Resorts; Kuwait City; On-site; KWD 8,000 - 11,000; Full time

Job summary

St. Regis Hotels & Resorts in Kuwait City seeks an Event Management professional to assist the Manager in executing meetings and events, driving the brand service strategy and initiatives. You will work to meet client needs at meetings and events and help grow event revenues.

Daily banquet floor walk-throughs, coordination with clients, and supporting budget and vendor processes are part of the role. The position requires a strong guest focus and the ability to resolve issues to maintain high

Qualifications

• High school diploma or GED with 2 years’ experience in event management, F&B, sales or marketing.
• Or a 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major with 1 year experience in event management, F&B, sales or marketing.

Responsibilities

• Assist in managing meetings and events operations, including research of products, pricing and services, and troubleshooting conflicts.
• Review scheduled events and coordinate groups affecting property operations, ensure cleanliness and maintenance of meeting spaces.
• Oversee furniture and equipment, inventory levels, and support brand service initiatives in event management.
• Conduct daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Skills

Event Management

Customer Service

Sales Experience

Budgeting

Vendor Coordination

Education

High School Diploma or GED

2-year Hospitality or Business Degree

Job description

Additional Information

Job Number 26139982

Job Category Event Management

Location FAHD AL SALEM STREET PO BOX 5902 SAFAT, P.O BOX 5902, SAFAT, Kuwait City 13060, KuwaitVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Job Summary Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.