Assistant

Caesars Recruit BLVD; Gouvernement Hawalli; On-site; KWD 15,000 - 30,000; Full time

Job summary

A leading hospitality company in Kuwait is seeking an Assistant General Manager for Hospitality Operations. The role involves ensuring safety and sanitation standards, managing staff to meet service goals, and addressing guest feedback. Ideal candidates will have strong leadership skills and a commitment to exceptional service. Previous experience in hospitality is a plus.

Responsibilities

• Executes processes ensuring restaurant meets safety and sanitation standards.
• Ensures inside and outside cleanliness standards are met.
• Handles Guest concerns with urgency.
• Responds to Guest feedback with action plans.
• Ensures appropriate staffing for service.
• Empowers team to satisfy Guest needs.

Job description

Overview

Assistant General Manager - Hospitality Operations

Responsibilities

• Executes processes that ensure the restaurant meets safety and sanitation standards
• Executes processes that ensure inside and outside cleanliness standards are met
• Ensures self and team handless all Guest concerns utilizing LEADS with a sense of urgency
• Responds to all Guest feedback with action plans to address opportunities
• Ensures all shifts are appropriately staffed to achieve service with speed goals
• Empowers the team to satisfy Guest needs and resolve concerns