Works closely with the Executive Chef/Executive Sous Chef to execute the strategy and focus on meeting and exceeding departmental and organizational goals.
- Assists in menu development/execution to ensure product quality and food cost management.
- Participates in the development of operating budgets and administers those budgets on an ongoing basis by monitoring and tracking food & nonfood expenses.
- Helps to manage wages, productivity, and expenses in accordance with business demand.
- Oversees and ensures that restaurant policies on employee performance appraisals are followed and completed on a timely basis and ensures culinary associates are cross-trained to support successful daily BOH operations.
- Motivates culinary associates by engaging in recognition, coaching, performance reviews, and performance management.
- Ensures quality of food matches in accordance with recipe cards and brand standards. Organizes a schedule for refreshing training whenever necessary with measures of portion control aligning with monthly customer feedback and survey.
- Ensures compliance with all local, provincial, and federal health & food safety regulations and trains culinary associates on proper handling and critical control points.
- Assists the Executive Chef/Executive Sous Chef in maintaining standard recipes at local & global levels.
- Is well-versed with material management systems and cross-checks inventory variances for assigned brands.
- Supports the Executive Chef/Executive Sous Chef in building efficient processes for promotional and catering events.
- Understands guest expectations related to food quality and presentation, ensuring culinary associates meet or exceed these expectations to build guest loyalty.
- Prepares and submits periodic reports to improve transparency, operational standards, and overall efficiency/profitability.
- Conducts daily branch visits to monitor culinary operations.
- Monitors menu availability daily, investigates non-availability reasons, and finds solutions to overcome issues.
- Attends briefings at branches with the team and culinary management without exception.
- Tracks daily financial reports concerning costs and expenses.
- Follows audit plans for BOH food safety and culinary food audits.
- Conducts regular food tastings to maintain consistency, identify errors, and implement corrective actions.
- Cross-checks APL regularly in branches and CPU to ensure only approved products are used, maintaining product consistency and controlling costs.
- Maintains a maintenance tracker and coordinates with facilities for back-of-house issues.
- Fills out employee performance reviews monthly, conducts counseling, and maintains documentation for each back-of-house employee.
- Analyzes P&L reports focusing on cost of sales, BOH staff costs, and manager controllables.
- Participates in menu training calendars, approves topics, and conducts regular training on recipes, product knowledge, and food safety, aiming to improve workflow efficiency.
- Conducts monthly meetings with PICs to review branch performance and BOH updates.
- Analyzes menu engineering, shares target dishes to boost sales, and identifies opportunities for future menu development quarterly.
- Updates culinary KPIs on Excel trackers and Viva goals monthly.
- Updates BOH cross-functional projects on MS Planner and Excel monthly.
- Implements cross-training for BOH employees to increase productivity and efficiency across kitchen sections.
- Audits recipes and integrates them with the material management system, tracking recipe changes and controlling costs regularly.
- Updates shelf-life charts for new menu dishes as required.
- Leads R&D projects for new product/concept development as needed.
- Coordinates with the Quality Assurance team to achieve excellence in food safety parameters.
- Works with the Executive Chef/Executive Sous Chef and brand team to plan culinary requirements for Capex/Opex and the upcoming financial year.
- Maintains discretion and maturity when handling sensitive or confidential data.
- Carries out culinary management tasks as assigned by superiors for organizational benefit.
- Manages monthly BOH scheduling aligned with employment policies, budget targets, and staff movements for new projects and pop-ups, ensuring accurate and timely payroll processing.
- Supports departmental orientation programs for culinary associates to ensure proper licensed training for job performance.
- Manages attrition by engaging regularly with culinary employees based on performance and feedback assessments.
- Conducts periodic competitor analyses to inform effective menu planning and evaluate cost factors.
Skills
- Minimum 3-4 years in the same position and similar industry.
- Bachelor’s degree in Catering Science or Culinary Arts.
- Excellent interpersonal and leadership skills.
- Positive attitude and team-oriented mindset.
- Self-motivated with a passion for hospitality.
- Excellent English communication skills.
- Strong administrative and research skills.
- Sound technical knowledge.
- Strong planning and organizational skills.