Aftermarkets Director - MEP

HealthCare Dynamics Gen. Trading Company W.L.L; Kuwait City; On-site; USD 80,000 - 120,000; Full time

Job summary

A leading multinational trading and distribution company in Kuwait is seeking an Aftermarkets Director to drive the growth of its aftermarket operations. This senior role includes full P&L accountability, leadership of a diverse team, and strategic customer engagement to enhance service offerings in the GCC region. The ideal candidate will possess deep market knowledge and strong stakeholder management capabilities to successfully expand business opportunities.

Benefits

Executive-level leadership opportunity

Competitive salary package

Long-term growth potential

Qualifications

• 10–15 years of experience in aftermarket or commercial leadership roles.
• Experience in building services, MEP, HVAC, or systems trading sector.
• Fluent in English; Arabic is a strong advantage.

Responsibilities

• Drive strategic direction and execution of the aftermarket business unit.
• Lead a large, cross-functional team across sales and technical support.
• Oversee P&L to optimize profitability through cost controls.

Skills

P&L ownership

Stakeholder management

Market knowledge of GCC

Education

Bachelor’s degree in Engineering, Business, or related discipline

MBA or equivalent

Job description

Company Overview:

A leading multinational trading and distribution group with a long-established presence across the GCC, representing a broad portfolio of globally recognized OEM brands across sectors including mechanical, electrical, plumbing, building automation, HVAC, waste and water systems, and advanced controls. With a robust footprint in both public and private sector projects, the company continues to deliver high-performance solutions to commercial, industrial, and residential sectors.

Role Purpose:

We are seeking a commercially driven and strategically minded Aftermarkets Director to lead the transformation and growth of the company's aftermarket operations. This is a senior leadership role with full P&L accountability, responsible for the commercial success, operational efficiency, and customer experience of the aftermarket division across the region.

Key Responsibilities:

• Drive the strategic direction and execution of the aftermarket business unit for all product categories, ensuring revenue and margin growth.
• Lead and manage a large, cross-functional team encompassing sales, service engineers, technical support, and commercial operations.
• Oversee a substantial P&L, optimizing profitability through pricing strategy, cost controls, and operational excellence.
• Build and strengthen partnerships with OEMs, contractors, facility operators, and consultants to expand aftermarket business opportunities.
• Design and implement customer-focused service offerings, including AMC contracts, spare parts programs, technical upgrades, and performance optimization.
• Lead business development across B2B and B2C verticals, with tailored solutions for each segment.
• Ensure strong market coverage and engagement across UAE, Saudi Arabia, and other GCC territories.
• Monitor market trends, competitor activities, and emerging technologies to continuously refine the company’s offering.
• Champion customer experience and satisfaction through reliable service delivery, technical expertise, and relationship management.
• Collaborate closely with internal teams across procurement, logistics, project sales, and marketing for aligned execution.

Candidate Profile:

• Minimum 10–15 years of experience in aftermarket or commercial leadership roles within the building services, MEP, HVAC, or systems trading sector.
• Strong P&L ownership experience with a track record of growing after-sales business units or service divisions.
• Demonstrated leadership of large and diverse teams, including sales and technical service personnel.
• Deep market knowledge of the GCC, especially UAE and Saudi Arabia, with an established professional network across developers, contractors, and government entities.
• Strong stakeholder management abilities across internal and external partners.
• Experience with both B2B and B2C models, ideally with a mix of direct sales and channel distribution.
• Bachelor’s degree in Engineering, Business, or related discipline; MBA or equivalent is a plus.
• Fluent in English; Arabic is a strong advantage.

What You’ll Gain:

• Executive-level leadership opportunity in a respected and diversified multinational
• A high-impact role shaping strategy across a key business vertical
• Competitive salary package with incentives and long-term growth potential
• Opportunity to work with leading global OEMs and cutting-edge building technologies