Administrative Operations Coordinator

Gulf Cryo; Ahmadi; On-site; KWD 25,000 - 35,000; Full time

Job summary

A leading industrial supplier in Kuwait seeks a candidate for Procurement and Supplier Coordination. The role involves coordinating purchase orders, managing inventory, overseeing order fulfillment, and supporting sales activities. Strong administrative skills and the ability to work collaboratively in a team environment are essential. Ideal for those with excellent communication and organizational skills.

Responsibilities

• Coordinate purchase orders with suppliers.
• Track shipments and follow up on lead times to ensure timely delivery.
• Assist in sourcing new vendors and negotiating pricing and terms.
• Maintain strong supplier relationships and monitor performance.
• Monitor inventory levels across warehouses and retail points.
• Maintain accurate inventory records and reconcile physical vs. system stock.
• Oversee online and retail order fulfillment.
• Liaise with courier partners and monitor last-mile delivery KPIs.
• Update and manage ERP/inventory management systems with real-time data.
• Collaborate with sales, marketing, and customer service teams.

Skills

Proficient in administrative software and tools

Strong knowledge of office management procedures

Excellent time management and organizational skills

Ability to analyze data and generate reports

Strong customer service orientation

Effective communication and interpersonal skills

Knowledge of budgeting and financial management

Ability to work collaboratively in a team environment

Job description

Procurement & Supplier Coordination

• Coordinate purchase orders with suppliers
• Track shipments and follow up on lead times to ensure timely delivery
• Assist in sourcing new vendors and negotiating pricing and terms
• Maintain strong supplier relationships and monitor performance

Inventory & Warehouse Management

• Monitor inventory levels across warehouses and retail points to avoid stockouts or overstocking
• Maintain accurate inventory records and reconcile physical vs. system stock
• Coordinate inter-branch stock transfers and warehouse replenishments

Order Fulfillment & Logistics

• Oversee online and retail order fulfillment, ensuring prompt and accurate deliveries
• Liaise with courier partners and monitor last-mile delivery KPIs
• Resolve any logistics-related issues including delivery delays and returns

Data & Systems

• Update and manage ERP/inventory management systems with real-time data
• Prepare supply chain performance reports and dashboards for management
• Recommend process improvements based on data insights

Showroom & Cross-Functional Support

• Step in to support showroom operations during staff absence or peak times
• Collaborate with the sales, marketing, and customer service teams to ensure alignment between demand planning and operations

Sales Support

• Work with the sales team to align inventory availability with promotional campaigns and peak seasons
• Provide product availability updates and lead-time estimates to support closing sales
• Assist in showroom sales activities when needed, including engaging customers and processing transactions
• Support in identifying and onboarding new retail customers and resellers
• Follow up with retail clients and distributors to ensure timely collection of receivables and resolve payment issues

Skills

• Proficient in administrative software and tools.
• Strong knowledge of office management procedures.
• Excellent time management and organizational skills.
• Ability to analyze data and generate reports.
• Strong customer service orientation.
• Effective communication and interpersonal skills.
• Knowledge of budgeting and financial management.
• Ability to work collaboratively in a team environment.