Administrative & Customer Support Coordinator

Haraka Center for Movement Arts; Kuwait City; On-site; KWD 3,000 - 15,000; Full time

Job summary

Haraka Center for Movement Arts is seeking an Administrative & Customer Support Coordinator who is organized, detail-oriented, and able to manage communications effectively. The role involves supporting daily studio operations and ensuring a welcoming experience for clients, with fluency in both English and Arabic necessary for communication. The ideal candidate has a positive attitude and experience in customer-facing roles, thriving in a supportive environment among dance artists.

Qualifications

• Fluent in both English and Arabic.
• Strong communication and interpersonal skills required.
• Organized, detail-oriented, and reliable.

Responsibilities

• Manage studio communications (Phone, Social Media, WhatsApp, email, and in-person).
• Greet and assist clients before and after classes.
• Handle class registrations, bookings, and cancellations.

Skills

Communication

Organizational skills

Detail-oriented

Reliability

Customer Service

Education

Prior experience in a customer-facing or administrative role

Fluent in English and Arabic (reading, writing, speaking)

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description:

We’re looking for a highly organized and friendly Administrative & Customer Support Coordinator to join our team at Haraka Center for Movement Arts. In this role, you’ll be the first point of contact for our clients, supporting daily studio operations and ensuring a smooth, welcoming experience for everyone.

Responsibilities:

• Manage studio communications (Phone, Social Media, WhatsApp, email, and in-person)
• Greet and assist clients before and after classes
• Handle class registrations, bookings, and cancellations
• Maintain studio records, attendance, and schedules
• Support administrative tasks such as inventory, filing, and reporting
• Ensure the studio space is organized and client-ready
• Assist with customer inquiries and resolve basic issues with care and professionalism

Requirements:

• Fluent in both English and Arabic, reading, writing, and speaking
• Strong communication and interpersonal skills
• Organized, detail-oriented, and reliable
• Comfortable using basic administrative software and scheduling systems
• Prior experience in a customer-facing or administrative role
• Prior experience with sales

Immediate Hire

We need to hire someone who has a passion for performing arts and appreciates it, as we are a small team of dance artists and instructors. The environment is positive and supportive, with a mix of international people. We would love to find a new addition to our team.

Working hours: Sunday - Thursday 12 pm - 9 pm, Saturday 9 am - 6 pm, with Friday off. 8-hour work shift with 1-hour break.

Skills

• Visa-18 and Visa-22 Transferable if interested
• Immediate Hire
• FEMALE
• A highly reliable person
• Positive attitude
• Proactive
• Very organized
• Knows how to use a computer & tablet
• Quick learner
• Multi-tasker
• Good understanding of Microsoft Word & Excel
• Solution-oriented
• Detail-oriented & able to notice issues
• Capable of working independently & efficiently
• Punctual
• A structured person naturally
• Team player with leadership qualities
• Proficient in Arabic and English (writing and speaking)