Account Manager

Alghanim Industries; Kuwait; On-site; KWD 15,000 - 20,000; Full time

Job summary

A leading company in Kuwait is seeking an Account Manager to cultivate relationships with key customers and ensure their long-term success. The successful candidate will develop strategic partnerships and act as the primary point of contact for various customer needs, collaborating closely with internal teams to deliver solutions effectively.

Qualifications

• 5 to 7 years of experience in direct sales activities.
• Experience in the same field is required.

Responsibilities

• Develop long-term relationships with assigned customers.
• Ensure successful delivery of services and solutions.
• Forecast and track key account metrics.

Skills

Creativity

Analytical Skills

Problem-Solving Skills

Teamwork

Listening Skills

Communication Skills

Job description

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The Account Manager is responsible for maintaining relationships with key customers by partnering with them and ensuring their long-term success.

Job Responsibilities

• Develop long-term relationships with a portfolio of assigned customers, connecting with key business executives and stakeholders.
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of services and solutions according to customer needs.
• Operate as the lead point-of-contact for all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within the territory and collaborate with Sales Teams to ensure growth attainment.
• Assist with high-severity requests and issue escalations as needed.

Candidate Requirements

Education

Work Experience

• 5 to 7 years of experience in direct sales activities.
• Experience in the same field is required.

Other Competencies

• Creativity: Ability to think of new systems and ways to work, ask the right questions.
• Analytical Skills: Ability to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.
• Problem-Solving Skills: Ability to develop new solutions to problems, identify the source of issues, create, and test solutions.
• Teamwork: Ability to work well with others to accomplish tasks.
• Listening Skills: Important for understanding workers, teammates, end users, and management.
• Communication Skills: Ability to communicate plans, thoughts, and rationale effectively. Good communication skills are essential for success.