Senior Service Delivery Manager

Only for registered members
Dubai
On-site
AED 360,000 - 480,000
Full time
4 days ago
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Job summary

A leading company is seeking a Senior Manager - Service Delivery in Dubai. This role focuses on strategic leadership, operational management of stations and car parks, and a commitment to providing a world-class customer experience. Ideal candidates will have over 12 years of experience and a strong background in customer service management, with excellent communication and problem-solving skills.

Qualifications

  • Minimum of 12-14 years of relevant work experience.
  • At least 8 years in management or customer service roles.
  • Fluent in English.

Responsibilities

  • Develop strategy and manage operations for stations and car parks.
  • Ensure compliance with health and safety standards.
  • Lead and manage multiple teams in service delivery.

Skills

Customer Service Management
Leadership
Operational Management
Communication
Problem-solving
Organizational Skills

Education

Degree or high diploma in a related discipline
Job description
Job description

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Benefits
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