Claims Operations Manager

Only for registered members

London

On-site

GBP 50,000 - 90,000

Full time

30+ days ago

Job summary

An established industry player is seeking a Claims Operations Manager to lead and enhance the claims processes within a dynamic environment. This role focuses on ensuring operational excellence and compliance within a highly regulated framework, while fostering a culture of continuous improvement. As the key driver of claims operations, you will collaborate with various stakeholders to implement strategic initiatives and optimize performance metrics. This position offers the opportunity to make a significant impact on service delivery and operational effectiveness, making it ideal for those looking to advance their career in a supportive and innovative setting.

Qualifications

Experience in a regulated claims environment is essential.
Strong understanding of claims processes and systems required.

Responsibilities

Oversee and optimize claims processes to ensure compliance and efficiency.
Drive improvements in customer journey and internal processes.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Stakeholder Management

MS Office Proficiency

Problem Management

Analytical Skills

Change Management

Tools

Claims Management Software

Lloyd's IT Systems

Job description

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Your role

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Your profile

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Benefits

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