Senior Rental Representative

Only for registered members

Short Pump (VA)

On-site

USD 35,000 - 55,000

Full time

30+ days ago

Job summary

An established industry player is seeking a confident Senior Rental Representative to join their team. This role is pivotal in providing exceptional customer service, managing vehicle rentals, and ensuring customer satisfaction in a dynamic environment. You will be the first point of contact for customers, handling inquiries, processing transactions, and resolving issues efficiently. The ideal candidate will possess strong interpersonal skills and a commitment to excellence, thriving in a fast-paced setting. If you are passionate about customer service and eager to contribute to a leading transportation provider, this opportunity is perfect for you.

Qualifications

At least 1 year of customer service experience required.
Sales experience preferred in retail, consumer, or B2B.

Responsibilities

Compute charges for services and receive payments.
Greet customers and discuss rental needs and options.
Resolve customer service or billing complaints.

Skills

Customer service skills

Interpersonal skills

Telephone skills

Flexibility

Team player

Education

High School diploma or equivalent

Some college or Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Your role

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Your profile

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Benefits

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