Assistant Service Manager - Toyota

Only for registered members

Bournemouth

On-site

GBP 40,000 - 46,000

Full time

30+ days ago

Job summary

An established industry player is seeking an Assistant Service Manager to lead the Aftersales team in delivering exceptional customer service and profitability. This role involves managing the service operations, ensuring effective collaboration with sales and administration, and enhancing aftersales processes. You will be part of a dynamic team dedicated to maintaining high standards and achieving key targets. Join a company that values your growth with full training and support, competitive salary, and numerous employee benefits. This is an exciting opportunity to make a significant impact in a thriving automotive environment.

Benefits

Highly competitive salary and bonus scheme

30 days holiday plus additional holiday entitlement

Birthday day off

Discounted MOTs, Service & Parts

Recommend a Friend Bonus

Life Assurance Benefit

Contributory Pension Scheme

Employee Assistance Programme

Excellent development opportunities

Tool box insurance (role dependent)

Qualifications

Experience in managing a team in an aftersales environment.
Strong technical knowledge in the motor industry is essential.

Responsibilities

Manage the Service team to meet customer service targets.
Assist in day-to-day operations of the Service Department.
Review and improve Aftersales processes for customer satisfaction.

Skills

Technical knowledge in retail motor industry

Customer Service

Team Management

Numeracy and articulation

Target-driven environment experience

Education

Full clean driving licence

Job description

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Your role

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Your profile

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Benefits

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