Patient Services Representative – Floating
Only for registered members
Elkin (NC)
On-site
USD 30,000 - 50,000
Full time
30+ days ago
Job summary
An established healthcare provider is seeking a Patient Service Representative to enhance patient satisfaction and streamline operations across multiple offices. This dynamic role involves a variety of front office tasks, including greeting patients, managing appointments, and ensuring accurate record-keeping. The ideal candidate will possess strong customer service skills and a commitment to maintaining confidentiality and compliance with healthcare regulations. Join a dedicated team that values flexibility and teamwork, and contribute to improving patient experiences in a supportive environment.
Benefits
Medical
Vision
Life Insurance
Short-term Disability
Long-term Disability
Cancer Insurance
401(k)
Paid Time Off
Qualifications
- High school diploma or equivalent required; medical office assisting preferred.
- Prior customer service experience in a medical facility is advantageous.
Responsibilities
- Provide excellent customer service and maintain a welcoming reception area.
- Facilitate patient flow and ensure accurate record-keeping for claims submission.
- Support practice revenue by collecting payments and scheduling appointments.
Skills
Customer Service
Medical Office Assisting
EHR Experience
Data Entry
Communication Skills
Education
High School Diploma or Equivalent
Medical Office Assisting Curriculum
Tools
Computerized Record Systems
HIPAA Compliance Tools
Job description
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