Senior Product Manager (Agent & Technician Experience)

Nur für registrierte Mitglieder

Burnaby

Hybrid

CAD 100.000 - 150.000

Vollzeit

Vor 30+ Tagen

Zusammenfassung

Join a forward-thinking company as an Agent & Tech Experience Product Manager, where you'll lead product management initiatives to enhance customer and agent experiences. You'll collaborate with cross-functional teams to drive innovations, analyze data for actionable insights, and manage product roadmaps. This role offers a chance to impact thousands of team members and millions of customers, ensuring the delivery of exceptional service assurance solutions. If you're passionate about technology and customer experience, this is an exciting opportunity to make a difference in a dynamic environment.

Leistungen

Minimum 3 weeks of vacation

Flexible benefits plan

Company matched pension

Share purchase programs

Career growth opportunities

Qualifikationen

3-5 years of experience in product management within telecom or tech.
Strong analytical skills to translate data into actionable insights.

Aufgaben

Lead product management lifecycle from ideation to implementation.
Collaborate with stakeholders to define product features and enhancements.

Kenntnisse

Product Management

Analytical Skills

Communication Skills

Time Management

Collaboration

Ausbildung

Bachelor's Degree in a related field

Tools

Agile methodologies

Lean methodologies

Jobbeschreibung

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Deine Position

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Dein Profil

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Leistungen

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sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.
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