Zonal Head Internal Audit Offsite Continuous Controls Monitoring

HDFC Bank Limited; Mumbai; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

HDFC Bank Limited is seeking a senior professional to manage continuous controls monitoring, analytics-driven reviews, and risk triaging for fraud, compliance, and KYC concerns.

You will develop monitoring scenarios, oversee offsite audits, and generate dashboards and risk insights to inform thematic reviews and governance forums. Leadership and cross-functional collaboration are essential in this banking environment.

Qualifications

• CRMA or data analytics certifications preferred.
• Experience in Internal Audit, Risk Management, or Compliance in banking is desirable.
• Strong data analytics, automation and risk assessment capabilities.

Responsibilities

• Execute CCM framework across assigned audit portfolios with analytics-driven reviews.
• Develop monitoring scenarios, risk indicators, exception rules, and surveillance parameters.
• Monitor control effectiveness via data-driven reviews and risk-based analysis.
• Lead offsite reviews of branches and processes using risk indicators and triggers.
• Investigate significant exceptions and perform root-cause analysis.
• Escalate material exceptions to audit leadership and manage alert inventories.
• Analyse large datasets to identify trends and weaknesses; develop dashboards and risk heatmaps.
• Lead thematic reviews from CCM outputs and present insights to leadership.
• Engage with Business, Operations, Risk, Compliance, Finance, and Tech on remediation.
• Supervise analytics and monitoring team; ensure quality and consistency.

Skills

Continuous Controls Monitoring

Data Analytics

Audit Analytics

Fraud Risk Analytics

Regulatory/KYC Monitoring

Dashboarding

Stakeholder Management

People Leadership

Analytical Thinking

Professional Skepticism

Education

CRMA / Certified Data Analytics / BI Certifications

Job description

To manage execution of continuous controls monitoring and exception surveillance programs through analytics-driven reviews, alert assessment, and risk triaging to identify fraud indicators, compliance breaches, KYC exceptions, operational control failures, and emerging risks.

Job Responsibilities

Actionables

Continuous Controls Monitoring

• Execute the Continuous Controls Monitoring framework across assigned audit portfolios.
• Develop and refine monitoring scenarios, risk indicators, exception rules, and surveillance parameters.
• Monitor effectiveness of controls through data-driven reviews and risk-based exception analysis.
• Recommend enhancements to monitoring logic and coverage based on emerging risk trends.

Offsite Audits & Exception Monitoring

• Lead offsite reviews of branches, departments, products, and processes using predefined risk indicators and exception triggers.
• Identify unusual transactions, policy deviations, control breakdowns, operational irregularities, and emerging risk patterns.
• Investigate significant exceptions and perform root-cause analysis.
• Escalate material exceptions and high-risk concerns to audit leadership.
• Manage monitoring models and alert inventories.
• Review alert quality and false-positive trends.
• Prioritize alerts based on risk severity.
• Perform root-cause analysis of significant exceptions.
• Recommend creation of new monitoring scenarios.
• Convert alert outputs into thematic reviews and investigations.

Analytics & Risk Intelligence

• Analyse large datasets to identify trends, anomalies, concentrations, and control weaknesses.
• Develop dashboards, MIS reports, risk heatmaps, and exception reporting mechanisms.
• Generate risk intelligence inputs for thematic reviews, audit planning, and special investigations.
• Support adoption of advanced analytics and automation techniques within Internal Audit.

Thematic Reviews

• Lead thematic reviews arising from CCM outputs, recurring exceptions, audit observations, complaints, incidents, and loss events.
• Identify systemic issues and emerging control weaknesses across functions and geographies.
• Recommend sustainable corrective actions and control improvements.
• Present thematic insights and trends to audit leadership.

Stakeholder Management

• Engage with Business, Operations, Risk Management, Compliance, Finance, and Technology teams regarding identified exceptions and remediation actions.
• Provide independent challenge on control effectiveness and risk mitigation measures.
• Support governance forums through exception reporting and risk insights.

Team Leadership & Quality Assurance

• Supervise analytics and monitoring team members.
• Review exception analyses, thematic review outputs, and monitoring reports.
• Ensure consistency, accuracy, and quality of monitoring activities.
• Build team capability in analytics, CCM techniques, and risk assessment methodologies.

Job Purpose

To manage execution of continuous controls monitoring and exception surveillance programs through analytics-driven reviews, alert assessment, and risk triaging to identify fraud indicators, compliance breaches, KYC exceptions, operational control failures, and emerging risks.

Job Responsibilities

Actionables

Continuous Controls Monitoring

• Execute the Continuous Controls Monitoring framework across assigned audit portfolios.
• Develop and refine monitoring scenarios, risk indicators, exception rules, and surveillance parameters.
• Monitor effectiveness of controls through data-driven reviews and risk-based exception analysis.
• Recommend enhancements to monitoring logic and coverage based on emerging risk trends.

Offsite Audits & Exception Monitoring

• Lead offsite reviews of branches, departments, products, and processes using predefined risk indicators and exception triggers.
• Identify unusual transactions, policy deviations, control breakdowns, operational irregularities, and emerging risk patterns.
• Investigate significant exceptions and perform root-cause analysis.
• Escalate material exceptions and high-risk concerns to audit leadership.
• Manage monitoring models and alert inventories.
• Review alert quality and false-positive trends.
• Prioritize alerts based on risk severity.
• Perform root-cause analysis of significant exceptions.
• Recommend creation of new monitoring scenarios.
• Convert alert outputs into thematic reviews and investigations.

Analytics & Risk Intelligence

• Analyse large datasets to identify trends, anomalies, concentrations, and control weaknesses.
• Develop dashboards, MIS reports, risk heatmaps, and exception reporting mechanisms.
• Generate risk intelligence inputs for thematic reviews, audit planning, and special investigations.
• Support adoption of advanced analytics and automation techniques within Internal Audit.

Thematic Reviews

• Lead thematic reviews arising from CCM outputs, recurring exceptions, audit observations, complaints, incidents, and loss events.
• Identify systemic issues and emerging control weaknesses across functions and geographies.
• Recommend sustainable corrective actions and control improvements.
• Present thematic insights and trends to audit leadership.

Stakeholder Management

• Engage with Business, Operations, Risk Management, Compliance, Finance, and Technology teams regarding identified exceptions and remediation actions.
• Provide independent challenge on control effectiveness and risk mitigation measures.
• Support governance forums through exception reporting and risk insights.

Team Leadership & Quality Assurance

• Supervise analytics and monitoring team members.
• Review exception analyses, thematic review outputs, and monitoring reports.
• Ensure consistency, accuracy, and quality of monitoring activities.
• Build team capability in analytics, CCM techniques, and risk assessment methodologies.

Key Skills

Technical Skills

• Continuous Controls Monitoring
• Data Analytics & Exception Management
• Fraud & Conduct Risk Analytics
• Regulatory & KYC Risk Monitoring
• Dashboarding & Risk Intelligence

Behavioural Skills

• Stakeholder Management
• People Leadership
• Analytical Thinking
• Professional Skepticism
• Communication & Influencing Skills

Preferred Educational Expertise :

CRMA / Certified Data Analytics / Business Intelligence certifications

Certifications in Risk Management, Audit Analytics, Fraud Risk Management

Need experience in Internal Audit, Risk Management, Analytics, Compliance, Fraud Risk Management, Financial Controls, or related assurance functions within a bank or financial institution.

• Minimum 35 years of experience leading audit engagements, monitoring teams, analytics functions, or risk reviews.
• Strong exposure to data analytics, continuous monitoring, exception management, risk assessment, or audit automation.

Experience in thematic reviews and stakeholder management preferred.