Zonal Head - Affluent

Max Life Insurance; New Delhi; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

An established industry player is seeking a dynamic Zonal Head to manage a pivotal Bancassurance partnership. This senior leadership role involves overseeing operations, driving sales growth, and leading a team to achieve ambitious KPIs. The ideal candidate will have extensive experience in life insurance sales management and possess exceptional relationship management skills. You will play a crucial role in expanding market share and enhancing client relationships, ensuring the alignment of strategies with business objectives. If you are a seasoned professional ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• 15-18 years of overall experience in sales, with 10-12 years in life insurance management.
• Good communication skills in English and regional language preferred.

Responsibilities

• Manage Bancassurance partnership with Yes Bank, driving sales growth and operational efficiency.
• Lead a team of managers and ensure productivity across multiple regions.

Skills

Relationship Management

Leading people

Process adherence

Education

Graduate/Post Graduate in any discipline

Tools

CRM Implementation

Job description

Zonal Head

is a senior leadership position managing the Bancassurance partnership with Yes Bank (YBL) within the designated zone and responsible for overseeing the performance, operations, and sales. The role involves managing multiple regions within the zone, driving sales growth, ensuring operational efficiency, and leading a team of regional managers, cluster managers, sales agents, and support staff. The incumbent will work closely with senior management to align strategies with the company’s goals, ensuring the achievement of key performance indicators (KPIs) and business objectives within the zone.

Zonal Head will be responsible for driving growth, expanding market share, and maintaining strong relationships with clients, partners, and stakeholders within the zone. Additionally, the candidate will suggest product synergies and identify various customer touch-points within Yes Bank for insurance sales opportunities and provide accurate and timely updates on competitors and best practices.

Key Responsibilities

• Will be responsible for the Bancassurance (YBL) partnership for the assigned business unit.
• Create and maintain engagement with National Manager/Zonal Managers/Regional managers and other key Yes Bank Head Office / Management Team members.
• Lead a team of Zonal Managers/Regional Managers/Center manager and monitor their input/output activity for ensuring productivity and meeting all Business parameters.
• Increasing insurance awareness and product penetration among Yes Bank’s customers.
• Increasing insurance penetration among Yes Bank staff members.
• Suggest product synergies and capture Yes Bank’s various customer touch-points for insurance sales opportunities.
• Provide accurate and timely competitor updates/best practices.

Key skills required

Relationship Management, Leading people, process adherence.

MEASURES OF SUCCESS

Business Plan

Adj MFYP (Rs.) - Plan v/s Actual

Activation Plan

Seller Activation (%) - Plan Vs Actual

Collections

15th month Persistency (%) - >75%

Sales process Adherence:

1. Implementation of CRM
2. Governance Rhythm
3. Business Leakage & complaints

Effective Management of People

1. Talent Retention - 70%
2. G2V2 retention - >90%.
3. Engagement Score - 85%

Key Relationships (Internal /External)

1. Distribution leaders
2. HR Team
3. Training Team
4. Planning & Analytics Team
5. Yes Bank Management & Sales Team

Desired qualification and experience

• Graduate/Post Graduate in any discipline.
• Good communication skills - English & regional language (preferred).
• Age group 38 - 45 years.
• Preferably has own conveyance.
• 15-18 years of overall exp. in sales with a minimum of 10-12 years combined work experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management.