Worldwide Account Manager

FedEx; Maharashtra; On-site; INR 3,500,000 - 8,000,000; Full time

Benefits offered by this job

Attractive remuneration package

Internal promotions and career growth

24/7 learning platforms access

Health & wellness programs

Employee discounts on shipping and-tr

Rewards and recognition

Job summary

FedEx seeks a Worldwide Account Manager to represent the organization to customers, achieve sales targets, and drive growth through effective account strategies in Healthcare & Life Sciences logistics across India, Middle East, and Africa. The role involves pre-/post-sales, pricing discussions, and cross-functional collaboration to deliver combined logistics solutions.

The candidate should have 10–15+ years in B2B enterprise sales within healthcare logistics, with strong relationship management

Qualifications

• MBA required.
• 10-15+ years of experience in Healthcare & Life Sciences logistics including B2B enterprise sales, strategic account management/supply chain solutions.
• Experience selling cold chain and temperature controlled healthcare solutions.

Responsibilities

• Represent the organization to current and potential customers and achieve sales targets.
• Develop and implement account strategies and conduct sales calls.
• Lead solution design, proposal development, and pricing discussions.
• Collaborate with operations, product, quality, customer experience, and global account teams to deliver integrated logistics solutions.
• Provide post-sales support and strategic account reviews to drive loyalty.
• Identify opportunities in temperature-controlled logistics and specialized healthcare shipments.

Skills

Enterprise sales

Strategic account management

Healthcare & Life Sciences logistics

Cold chain logistics

Stakeholder management

Solution selling

Education

MBA

Job description

Enterprise Global Sales; Enterprise Global Account Strategy Development & Implementation; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring

What you will do

The Worldwide Account Manager will be responsible for representing the organization to current and potential customers, ensuring achievement of sales targets through effective execution of enterprise regional sales strategies. Additionally, tasked with developing and implementing account strategies, conducting sales calls, and managing pre-sales, post-sales, and competitive monitoring activities to drive business growth and maintain competitiveness in the market. The role will also be required to:

• Manage and grow strategic Healthcare & Life Sciences accounts across the region.
• Achieve revenue and growth targets through effective account planning and execution.
• Develop customer acquisition, retention, and expansion strategies.
• Conduct customer engagements, business reviews, presentations, and sales calls.
• Lead solution design, proposal development, and pricing discussions.
• Collaborate with operations, product, quality, customer experience, and global account teams to deliver integrated logistics solutions.
• Support onboarding and ensure successful implementation of new customer programs.
• Provide post-sales support and strategic account reviews to drive customer loyalty.
• Identify opportunities in temperature-controlled logistics, cold-chain transportation, clinical trial logistics, and other specialized healthcare supply chain solutions.
• Monitor market trends, customer requirements, and competitive activity to support business growth.
• Partner with regional and global stakeholders to support multinational customers across India, Middle East, and Africa.

You will be a great fit if you

• Minimum Education: MBA
• Minimum Experience :
• 10-15+ years of experience in Healthcare & Life Sciences logistics including B2B enterprise sales, strategic account management/ supply chain solutions.
• Experience in selling cold chain and temperature controlled specialized healthcare solutions.
• Proven success managing regional and multinational customer relationships.
• Experience driving growth through consultative selling and strategic account development.
• Knowledge, Skills, and Abilities
• Strong understanding of Healthcare & Life Sciences supply chains, including pharmaceutical, biotechnology, medical device, laboratory, and clinical research logistics.
• Experience with temperature-controlled and non-temperature-controlled transportation solutions, cold-chain logistics, and specialized healthcare shipments.
• Knowledge of clinical trial logistics, time-critical transportation, and high-value healthcare supply chain requirements.
• Strong business development, account management, negotiation, and solution-selling capabilities.
• Ability to develop customer-centric logistics solutions and commercial proposals.
• Excellent presentation, communication, influencing, and stakeholder management skills.
• Experience working with cross-functional teams and global account organizations.
• Strong analytical and strategic planning capabilities.
• Comfortable building relationships with senior customer stakeholders across local and international markets.

What You Can Expect

• Attractive remuneration package
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional project
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more
• Exposure to leading Healthcare & Life Sciences customers and complex global supply chain solutions.

Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.