Workfront Administrator - Specialist

Annalect, Omnicom Media Group India Private Limited.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Annalect, Omnicom Media Group India Private Limited is seeking a skilled Workfront Administrator to manage licenses, reports, and custom fields, ensuring smooth invoice processing and workflow execution. The role supports PMO processes, training materials, and system maintenance in a fast-growing team.

You will handle user onboarding/offboarding, define procedures, and troubleshoot Workfront issues, with a focus on reliability and leadership communication across PMO and project teams.

Qualifications

• 5+ years of direct experience as a Work Management Tool Administration.
• Experience with setting up and managing integrations between Jira / d365/Workfront and other compatible platforms
• Experience implementing/supporting and optimizing Work Management tool(s) software in other organizations
• Experience with KPIs for teams and workflows
• Project management experience (understand various methodologies)
• Highly organized, ability to prioritize, and manage multiple projects
• Ability to work independently, managing tasks and projects, and demonstrated ability to follow through and accomplish work and communicate updates in a simplistic way for all level of users
• A working knowledge of Workfront Fusion and the Workfront API. Knowledge of the Workfront API drives stronger reporting skills as you become aware of how and where data is stored versus the UI view
• Ability to understand and modify text mode columns in Workfront reports.
• Adaptability and expertise in handling complex requirements and projects
• Ability to consistently achieve results despite obstacles and setbacks
• Excellent listening, oral and written communication skills.
• Good Time Management and Problem-Solving skills, and the ability to see both the big picture and details of a project.
• Must be proficient with Microsoft Office products.
• Adobe Certification a plus.

Responsibilities

• User profile management – ensure licenses are appropriately allocated across groups, and whether accounts need to be deactivated and validate appropriate user settings.
• Conduct quarterly license audits, termination audits and monthly group team audits
• Report and dashboard management– create and manage a suite of reports that can be flexibly applied across users through a combination of filters.Create reports and dashboards to support project managers, project teams, and executive leadership.
• Customize layout templates for different user personas by applying dashboards to enhance the user experience.
• Quarterly report and dashboard audits
• Custom fields and forms management - Create and update custom fields and custom forms to support the various teams using Workfront.
• Review fields across user groups and identify opportunities to consolidate
• Create and maintain standard PMO processes and training documents – define procedures, mapping processes, and creating or maintaining training materials that educate staff on how to apply a process in a Workfront-driven world.
• Troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary
• Test Workfront beta preview releases and inform executive leadership and the PMO of Workfront Release changes
• Project development and management - Create project templates in coordination with the PMO. Conduct quarterly portfolio, program, and project audits
• Perform general maintenance and updates of the Workfront system
• Create configuration documentation for all internal changes and updates to the Workfront system
• Manage assigned roles, user onboarding and offboarding, license management
• Subject matter expert on tool(s) by staying current on releases and system functionalities, with a vision on how to leverage improvements for team efficiency

Skills

Workfront administration

License management

Reports & dashboards

PMO processes

Troubleshooting

Workfront Fusion

Workfront API

Jira integration

D365 integration

Microsoft Office

Adobe certification

Tools

Workfront Fusion

Workfront API

Jira

D365

Microsoft Office

Job description

Overview

Skills- Admin Support Workfront

Experience Required: 5+ Years

Location : Bangalore /Hyderabad /Chennai /GurgaonShift :2 PM -11 PM (IST)/Day light saving 3 pm - 12 AM (IST)

We are OGS—Omnicom's Integrated Solutions Engine that brings together a global talent community and connected capabilities in data, creative, media, commerce, and technology to build adaptive, future-ready solutions.

We are redefining the global capability center - not as an offshoring hub, but as a true inside edge. OGS is the place where the future is tested, built, and scaled for the world’s most ambitious agencies and clients.

With over 7,000 talented professionals in India, we are proud to be a diverse, inclusive, and collaborative community that thrives on innovation and excellence. Our teams work with some of the world’s most iconic brands, helping them move faster and achieve more—everywhere. We are growing rapidly and looking for passionate individuals to be part of this journey.

Responsibilities

We have an exciting role of Workfront Administrator. You will play a key role in Invoice processing and smooth flow of the process. This might be a great fit if you are result-oriented and excited to be part of a growing team.

• User profile management – ensure licenses are appropriately allocated across groups, and whether accounts need to be deactivated and validate appropriate user settings. Conduct quarterly license audits, termination audits and monthly group team audits
• Report and dashboard management– create and manage a suite of reports that can be flexibly applied across users through a combination of filters.Create reports and dashboards to support project managers, project teams, and executive leadership. Customize layout templates for different user personas by applying dashboards to enhance the user experience. Quarterly report and dashboard audits
• Custom fields and forms management - Create and update custom fields and custom forms to support the various teams using Workfront. Review fields across user groups and identify opportunities to consolidate
• Create and maintain standard PMO processes and training documents – define procedures, mapping processes, and creating or maintaining training materials that educate staff on how to apply a process in a Workfront-driven world.
• Troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary
• Test Workfront beta preview releases and inform executive leadership and the PMO of Workfront Release changes
• Project development and management - Create project templates in coordination with the PMO. Conduct quarterly portfolio, program, and project audits
• Perform general maintenance and updates of the Workfront system
• Create configuration documentation for all internal changes and updates to the Workfront system
• Manage assigned roles, user onboarding and offboarding, license management
• Subject matter expert on tool(s) by staying current on releases and system functionalities, with a vision on how to leverage improvements for team efficiency

Qualifications

• 5+ years of direct experience as a Work Management Tool Administration
• Experience with setting up and managing integrations between Jira / d365/Workfront and other compatible platforms
• Experience implementing/supporting and optimizing Work Management tool(S)software in other organizations
• Experience with KPIs for teams and workflows
• Project management experience (understand various methodologies)
• Highly organized, ability to prioritize, and manage multiple projects
• Ability to work independently, managing tasks and projects, and demonstrated ability to follow through and accomplish work and communicate updates in a simplistic way for all level of users

• A working knowledge of Workfront Fusion and the Workfront API. Knowledge of the Workfront API drives stronger reporting skills as you become aware of how and where data is stored versus the UI view
• Ability to understand and modify text mode columns in Workfront reports.
• Adaptability and expertise in handling complex requirements and projects
• Ability to consistently achieve results despite obstacles and setbacks
• Excellent listening, oral and written communication skills.
• Good Time Management and Problem-Solving skills, and the ability to see both the big picture and details of a project.
• Must be proficient with Microsoft Office products.
• Adobe Certification a plus.

Desirable Skills & Attributes

• Workfront Fusion & Workfront API
• Finance Operations, D365