WMS Support Analyst II

Owens & Minor; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading logistics company in India is looking for a JDA/BY WMS Analyst to support critical warehousing systems. The role involves resolving daily production issues, communicating with cross-functional teams, and implementing improvements. Candidates should have a Bachelor’s degree, 2-5 years of relevant experience, and a strong understanding of SQL. This position may require flexible hours, including on-call support and work on Saturdays.

Qualifications

• 2-5 years of experience with BY/JDA warehouse management applications.
• Proven work experience as a BY/JDA WMS support analyst.
• Good English communication skills are required.

Responsibilities

• Support and solve day-to-day production issues for 3PL warehouses.
• Identify improvement items for development teams.
• Provide on-call support and work flexible hours as needed.

Skills

JDA/BY WMS Functional knowledge

Warehouse operations knowledge

WMS Issues troubleshooting

Cross functional communication

RCA and long-term solution suggestions

Parcel handler system knowledge

Education

Bachelor’s degree in IT or Computer Science

Tools

SQL

Job description

We are looking for a JDA/BY (Blue Yonder) WMS Analyst to join our team and contribute to the support of critical warehousing systems to aid our warehouse team’s day-to-day operations and minor enhancements. The JDA/BY WMS Analyst’s responsibilities include supporting and solving day to day production issues for 3PL warehouses as well as identifying improvement items for the development teams.

ESSENTIAL JOB FUNCTIONS:

• JDA/BY WMS Functional knowledge (configurations/screens/RF functions)
• Good knowledge on warehouse operations and aware of integrations to WMS system
• Good knowledge on WMS Issues Trace profiling/troubleshooting skills
• Flexible to work in shifts and provide on-call support.
• Ability to handle business critical priority issues independently, able to work and communicate with cross functional teams effectively.
• Ability to perform RCA and suggest long term solutions on issues observed.
• Good knowledge on parcel handler system

SUPPLEMENTAL JOB FUNCTIONS:

• Work in EST & PST time zone as per business needs; On-call Support
• Flexible to work on Saturdays.

EDUCATION & EXPERIENCE:

• Proven work experience as a BY/JDA WMS support analyst/consultant/support engineer
• 2-5 years of experience with BY/ JDA warehouse management applications
• Good with MOCA understanding and proficiency in SQL.
• Efficient English communication (Spoken/Written) skills.
• Bachelor’s degree in information technology, computer science, or similar discipline is required.
• Experience within a manufacturing/healthcare/distribution environment preferred.
• High energy, self-motivated team player with strong interpersonal skills.
• Agile methodology experience preferred.
• Proven analytical, problem-solving and ITIL Process management skills.