Windows Systems & Patch Automation Engineer

Broadway Global Services; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Broadway Global Services is seeking an Engineer to join the infrastructure operations team in Bengaluru. The role focuses on securing and maintaining enterprise infrastructure through vulnerability remediation and daily patch management using Qualys and Ivanti ISec.

Windows System Administration experience is used to monitor servers, enforce policies, and support daily IT operations. The ideal candidate has 2–3 years in IT infrastructure, practical experience with Qualys and Ivanti ISec, and

Qualifications

• Bachelor's degree in CS/IT or related field or equivalent experience.
• 2–3 years of hands-on IT infrastructure, system administration, or security operations.
• Experience with Qualys and Ivanti ISec / Security Controls for managing enterprise systems.
• Strong Windows Server knowledge (file systems, registries, MSI/EXE).
• PowerShell scripting for automation.
• Familiarity with ITIL Change and Incident Management.
• Good problem-solving and cross-team communication skills.

Responsibilities

• Run and oversee vulnerability scans via Qualys to detect missing patches and risks.
• Deploy and validate updates for OS and third-party apps using Ivanti ISec.
• Coordinate patch schedules across staging and production to minimize downtime.
• Analyze patch failures and troubleshoot deployment issues on servers/endpoints.
• Create reports/dashboards showing patch compliance to management.
• Administer Windows Server environments, including AD and GPOs.
• Perform server health checks, review logs, and support hardening.
• Troubleshoot escalated tickets related to server performance/OS issues.

Skills

PowerShell scripting

ITIL processes

Problem solving

Communication

Education

Bachelor's degree in CS/ IT or related field

Tools

Qualys

Ivanti ISec / Security Controls

Job description

Job Overview

We are seeking a skilled Engineer to join our infrastructure operations team. Your primary focus will be securing and maintaining enterprise infrastructure through vulnerability remediation and daily patch management using Qualys and Ivanti ISec (Security Controls). You will also leverage your Windows System Administration experience to monitor server health, enforce policies, and facilitate daily IT operations.

Key Responsibilities: Patch Management & Vulnerability Remediation

• Run and oversee routine vulnerability scans via Qualys to detect absent security patches and system risks.
• Deploy and validate updates for operating systems and third‑party applications leveraging Ivanti ISec.
• Organize patch schedules across both staging and production environments to reduce downtime.
• Analyze patch failures and troubleshoot common deployment errors on servers and endpoints.
• Support the creation of reports and dashboards to demonstrate patch compliance levels to management.

Key Responsibilities: Windows System Administration

• Administer and sustain Windows Server environments, encompassing user access, Active Directory, and Group Policy Objects (GPOs).
• Execute server health checks, analyze system logs, and support regular system hardening.
• Troubleshoot escalated helpdesk tickets concerning server performance and operating system errors.

Required Skills & Qualifications

• Education: A Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent practical experience).
• Experience: Requires 2 to 3 years of practical, hands‑on experience in IT infrastructure, system administration, or security operations.
• Tooling Expertise: Practical proficiency with Qualys and Ivanti ISec / Security Controls for managing enterprise systems.
• OS Internals: Strong comprehension of Windows Server operating systems, including file systems, registries, and installer packages (MSI/EXE).
• Automation: Competence in reading, modifying, and authoring fundamental PowerShell scripts for task automation.
• Process Management: Knowledge of standard ITIL processes such as Change Management and Incident Management.
• Soft Skills: Excellent problem‑solving abilities and articulate communication skills for effective cross‑team collaboration.

Preferred Certifications

• Qualys Certified Specialist (Vulnerability Management or Patch Management).
• Microsoft Certified: Windows Server Hybrid Administrator Associate.