Windows Systems Engineer

C0013 LiveRamp India Private Limited; Hyderabad; On-site; INR 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Flexible paid time off

Paid parental leave

Comprehensive benefits package

Job summary

C0013 LiveRamp India Private Limited is seeking an experienced Windows Systems Engineer to oversee Windows client and server platforms. Responsibilities include managing standard images, implementing strategies for security, and providing Tier 3–4 support across complex incidents.

The ideal candidate will have at least 5 years of experience in Windows systems engineering, expertise in Microsoft Intune, and be adept with PowerShell scripting. This role promises a collaborative environment that values innovation and quality in technology.

Qualifications

• At least 5 years of experience in Windows systems engineering, administration, or IT operations.
• Strong experience administering Windows client environments and application deployment.
• Deep proficiency with Microsoft Intune and similar tools for Windows device management.

Responsibilities

• Own the Windows client and supporting server platform for corporate IT.
• Design, implement, and maintain standardized Windows build images.
• Administer and optimize Microsoft Intune for Windows endpoint management.

Skills

Windows systems engineering

Windows Server administration

Microsoft Intune

PowerShell

Python

Networking concepts

Education

ISO, ITIL, or similar certification

Tools

Microsoft 365

Workspace ONE

Configuration Manager

Job description

Responsibilities

• Own the Windows client and supporting server platform for corporate IT, including standard images, configuration baselines, and security policies.
• Design, implement, and maintain standardized Windows build images and gold images (e.g., through Intune, Autopilot, Configuration Manager, or similar tools).
• Administer Windows Server instances supporting BT services (e.g., file, print, app, and infrastructure services) including patching, troubleshooting, and performance tuning.
• Ensure Windows endpoints and servers meet LiveRamp’s security standards, including encryption, endpoint protection, and compliance baselines.
• Administer and optimize Microsoft Intune, Workspace ONE, or similar tools for Windows endpoint management: device enrollment and compliance, configuration profiles and policies, software deployment and updates.
• Implement and maintain Windows Update and patch‑management strategies for clients and servers, balancing security and stability.
• Collaborate with Security to deploy and manage CrowdStrike, Netskope, and other security tools on Windows endpoints and servers.
• Maintain accurate, automated inventory of Windows devices and installed software, supporting license management and lifecycle planning.
• Identify opportunities to automate Windows lifecycle tasks (onboarding, off‑boarding, group policy, software deployment, access changes, patching).
• Build and maintain automation using PowerShell, Python, or other scripting languages targeting Windows environments.
• Utilize REST APIs, Graph API, and integration platforms to connect Intune, Azure AD, on‑prem AD (if applicable), ITSM, and asset‑management systems.
• Adopt configuration‑as‑code and infrastructure‑as‑code patterns (e.g., Git‑based policy definitions, scripted server builds, policy as code).
• Work with Azure Active Directory and/or on‑prem Active Directory to manage users, groups, devices, and policies.
• Support and optimise SSO and conditional‑access policies in partnership with Security and Identity teams.
• Troubleshoot authentication and authorization issues impacting Windows users and services.
• Provide Tier 3–4 support for complex Windows‑related incidents across the stack: OS, hardware, drivers, group policy, app compatibility, performance, and security.
• Troubleshoot issues across the Windows stack including VPN, Wi‑Fi, identity, and line‑of‑business applications.
• Own complex incidents and problems end‑to‑end, driving root‑cause analysis and sustainable fixes.
• Document troubleshooting steps, known issues, and runbooks to enable support teams and self‑service.
• Continuously assess Windows user experience and platform health, leveraging monitoring and metrics to prioritise improvements.
• Propose and implement enhancements in areas such as Autopilot, app‑deployment strategies, self‑service, device performance, and security posture.
• Evaluate new features in Windows, Intune, Azure AD, and related tools, piloting changes and rolling them out safely at scale.
• Provide guidance to users and BT teammates on Windows best practices, features, and self‑service tools.
• Develop and deliver training, workshops, and documentation focused on Windows usage, troubleshooting, and self‑help.
• Mentor junior engineers and support staff in Windows systems engineering and scripting.
• Deliver an exceptional desktop computer experience for all LiveRampers.
• Partner with Security, Network Engineering, and other BT teams to keep the environment secure, performant, and reliable.
• Administer and automate key business applications and services used across the company.
• Enable leaders and teams to move faster by removing technology friction and operational toil wherever it appears.

Qualifications

• At least 5 years of experience in Windows systems engineering, systems administration, or IT operations with significant hands‑on responsibility for Windows platforms in an enterprise environment.
• Strong experience administering Windows client environments: standard images, Autopilot/OSD group policy (or equivalent modern management policies), and application deployment.
• Solid experience administering Windows Server, including roles such as file/print, application, and infrastructure services.
• Deep proficiency with Microsoft Intune, Workspace ONE, Configuration Manager, or similar tools for Windows device management.
• Strong PowerShell skills (and optionally Python) for automation of Windows configuration, reporting, and lifecycle tasks.
• Experience deploying and operating security tools on Windows (e.g., CrowdStrike, Netskope, disk encryption, VPN, certificates).
• Experience designing, implementing, and maintaining automations and integrations across Windows, Azure AD, on‑prem AD (if applicable), ITSM, and asset systems.
• Experience with Google Workspace (gSuite) and Microsoft365 administration.
• A solid understanding of networking concepts (DNS, DHCP, VPN, Wi‑Fi, routing, firewalls) as they relate to Windows clients and servers.
• Experience with monitoring, logging, and alerting for Windows endpoints and servers, and using data to drive reliability and performance improvements.
• Experience with AI tools or modern automation platforms in IT operations is a plus.
• ISO, ITIL, or similar certification, or a strong desire to obtain them.
• Preferred: Experience working in a fast‑paced, high‑growth, or global technology company.
• Experience with hybrid identity models (Azure AD+on‑prem AD) and modern‑management transitions.
• Prior experience contributing to or leading Windows migration or modernisation projects (e.g., Windows10to11, on‑premtoIntune).
• Comfort working across multiple time zones and collaborating with global, cross‑functional teams.
• Experience contributing to or authoring documentation, runbooks, automation playbooks, and user‑facing help content.
• Experience with infrastructure‑as‑code or configuration‑as‑code practices (e.g., Git‑backed definitions for policies and scripts).

Benefits

• Flexible paid time off, paid holidays, and options for working from home.
• Paid parental leave.
• Comprehensive benefits package including medical, dental, vision, accident, life and disability, employee assistance program, voluntary benefits, and perks for a healthy lifestyle and career growth.
• Medical benefits extend to dependents.

Equal Employment Opportunity

LiveRamp is an equal‑opportunity employer. We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.