Overview
Web Platform Specialist - India GDC, Gurugram. ERM is hiring for the role at ERM. The Global Delivery Centre (GDC) in India delivers high-value services and solutions to ERM’s global clientele, enabling teams to focus on advising clients on sustainability challenges with agility and innovation.
Responsibilities
- Website Management & BAU Updates
- Oversee day-to-day website content updates, ensuring accuracy, brand consistency, and accessibility compliance.
- Manage website structure, navigation, and functionality for optimal UX and performance.
- Implement SEO best practices in coordination with the digital marketing and content teams.
- Campaign Builds & Marketing Initiatives
- Lead design and development of web pages, landing pages, and microsites to support marketing campaigns.
- Collaborate with digital marketing, sales activation, and content teams to ensure assets are correctly implemented and tracked.
- Coordinate testing, QA, and launch activities for all campaign-related website elements.
- Strategic Website Development
- Drive enhancements to improve site performance, usability, and conversion rates.
- Identify and implement new tools, technologies, and integrations that support business growth.
- Work with IT, analytics, and marketing teams to align website strategy with broader digital initiatives.
- Agency & Stakeholder Management
- Act as the main point of contact for the UK-based marketing agency for website-related work.
- Brief, manage, and review agency deliverables to ensure timelines, budgets, and quality standards are met.
- Work with internal stakeholders across regions to gather requirements and prioritize development tasks.
Qualifications
Essential
- Proven experience in website management, digital marketing, or web development project management.
- Strong understanding of content management systems (CMS). Experience with Optimizely preferred; experience with WordPress, Sitecore, or similar will be considered.
- Working knowledge of HTML, CSS, and basic JavaScript for troubleshooting and QA.
- Experience with SEO, analytics tools (e.g., Google Analytics, Tag Manager), and A/B testing platforms.
- Excellent project management, organizational, and communication skills.
- Strong stakeholder and vendor management skills.
Desirable
- Experience in B2B marketing or professional services.
- Knowledge of accessibility standards and compliance requirements.
- Familiarity with CRM and marketing automation platforms (e.g., Salesforce, Pardot, Marketo).
Key Attributes
- Strategic thinker with a hands-on, problem-solving approach.
- Ability to manage multiple priorities under tight deadlines.
- Strong attention to detail and commitment to quality.
- Collaborative mindset with the ability to influence and manage cross-functional teams.
Seniority level
Employment type
Job function
- Marketing, Public Relations, and Writing/Editing
- Industries: Environmental Services, Civil Engineering, and Oil and Gas
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Location: Connaught Place, Delhi, India