Web Content /Digital Content Specialist

RELX India (Pvt) Ltd Els div Company; Chennai; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Health Insurance

Group Life Insurance

Group Accident Insurance

Flexible Working Arrangement

Employee Assistance Program

Medical Screening

Modern Family Benefits

Long-Service Awards

New Baby Gift

Subsidized meals in Chennai

Various paid time off

Free transport pickup/drop from home-‑

Job summary

Elsevier, a global leader in information and analytics, seeks a Marketing professional to manage and deliver e-marketing for STM Journals and Conferences. You will support the online presence, coordinate with Marketing Communications Managers and Publishing, and drive improvements across webpages and campaigns.

The role requires 3–4 years in digital marketing, a university degree (MBA in Marketing preferred), and strong English communication.

Qualifications

• University degree, preferably MBA in Marketing.
• 3–4 years of relevant digital marketing experience.
• Strong written and spoken English communication.
• Ability to manage e-marketing activities and meet SLAs.
• Experience with HTML, CSS and web analytics.

Responsibilities

• Monitor workloads, support SLAs, resolve issues quickly.
• Plan and deliver e-marketing activities for STM Journals and Conferences.
• Act as super user for marketing tools; provide feedback to Managers.
• Improve product webpages and online presence; manage escalations.
• Create and manage email marketing collateral; analyze channels to improve conversions.
• Lead MCRED projects; identify improvement needs and coach colleagues.
• Evaluate marketing tech trends and optimise workflows.

Skills

Integrity

Teamwork

Communication

Results orientation

Technical problem-solving

Digital capabilities

Marketing delivery

Education

MBA in Marketing

Tools

Dreamweaver

Photoshop

Illustrator

InDesign

Excel

Job description

About our Team

Our STMJ (Science, Technology, and Medical Journals) team publishes high-quality, peer-reviewed research that drives progress across scientific and medical disciplines. We collaborate closely with authors, editors, reviewers, and societies to ensure the integrity and impact of the published work. Through innovation in editorial workflows and publishing technology, we help global research communities discover, evaluate, and disseminate knowledge that advances science and improves lives.

About the Role

To support the STM Journals division by successful management and delivery of all aspects of marketing for the Conference and journal product lines. Provision of support to e-Marketing team as needed to ensure standards, targets are met and deadlines are achieved.

Responsibilities

• Monitor daily workloads, support the team in meeting SLAs, resolve IT or technical issues quickly, and share professional expertise.
• Plan, manage, and deliver e-marketing activities for Elsevier STM Journals and Conferences within agreed quality standards and SLAs.
• Act as a super user for relevant marketing tools and systems, and provide feedback on developments and functionality to Marketing Communications Managers and Publishing.
• Improve product webpages and websites, maintain the online presence, and manage escalations or sensitive stakeholder issues in a timely manner.
• Create and manage email marketing collateral, advise on requirements gathering, release testing, technical feasibility, and project planning, and analyse channels to increase conversions and actions.
• Lead or support key MCRED projects, identify team improvement and skill-development needs, and advise business contacts on online marketing best practices.
• Evaluate emerging marketing technologies, trends, communication techniques, and media regulations, while periodically optimising workflows to improve efficiency and quality.

Requirements

• Integrity and honesty: Follow rules and commitments, make ethical decisions, earn trust, and treat others fairly and respectfully.
• Relationship building and teamwork: Establish rapport, collaborate effectively within and across teams, adapt interactions to others, minimise conflict, and build mutually beneficial relationships.
• Communication: Provide clear instructions and direction, listen actively, ask effective questions, and explain business context so others understand situations and expectations.
• Results orientation: Build commitment to individual and team objectives, create urgency around goals, and follow through on commitments to ensure successful completion.
• Technical expertise and problem-solving: Apply strong professional knowledge in the wider business context, provide dependable advice, contribute meaningfully to the team, and resolve core or complex issues quickly with others.
• Digital and technical capabilities: Demonstrate strong knowledge of HTML, CSS data-driven web solutions, large-data handling, workflow automation, content management systems, web and email analytics, Excel, and tools such as Dreamweaver, Photoshop, Illustrator, and InDesign. Hands on knowledge of AI tools to improve workflows and add value.
• Marketing and delivery skills: Bring online marketing and web-publishing expertise, awareness of browsers and platforms, excellent written and verbal English, workload prioritization, deadline management, project management, the ability to work under pressure, and the ability to coach non-technical colleagues.
• Education and experience: Hold a university degree, preferably an MBA in Marketing, with 3–4 years of relevant experience, ideally in a digital marketing role.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working for you We know that your wellbeing and happiness are key to a long and successful career.

Benefits

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.
• Enhanced Health Insurance Options: Competitive rates negotiated by the company.
• Group Life Insurance: Ensuring financial security for your loved ones.
• Group Accident Insurance: Extra protection for accidental death and permanent disablement.
• Flexible Working Arrangement: Achieve a harmonious work-life balance.
• Employee Assistance Program: Access support for personal and work-related challenges.
• Medical Screening: Your well-being is a top priority.
• Modern Family Benefits: Maternity, paternity, and adoption support.
• Long-Service Awards: Recognizing dedication and commitment.
• New Baby Gift: Celebrating the joy of parenthood.
• Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport pick up and drop from the home -office - home (applies in Chennai).

We are committed to providing a fair and accessible hiring process.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are an equal opportunity employer. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers