Web Administrator

Kkbc Ltd.; India; Remote; INR 350,000 - 700,000; Full time

Job summary

KKBC is seeking a detail-oriented Web Administrator to manage and maintain our websites and web applications. You will ensure security, uptime, performance, and a quality user experience across platforms while aligning with business goals.

Ideal candidates have 3–5 years of Web Administration experience in a digital marketing setting, strong CMS/server knowledge, and proficiency with analytics and SEO best practices.

Qualifications

• Bachelor's degree in CS/IT/Web Development or related field.
• 3–5 years of Web Administrator/Webmaster experience, preferably in a digital marketing agency.
• Strong understanding of HTTP/S, DNS, FTP, and web protocols.
• Hands-on CMS experience with WordPress and at least one other CMS (Drupal/Joomla).
• Experience with web servers (Apache, Nginx, IIS) and databases (MySQL/PostgreSQL).
• Knowledge of SSL, firewalls, vulnerability scanning, and security plugins.
• Experience with web analytics tools (Google Analytics, Google Search Console) and SEO basics.
• Familiarity with cloud hosting (AWS/Azure/GCP) and version control (Git).
• Excellent troubleshooting, written and verbal communication, and organizational skills.
• Proactive, quick learner with ability to manage multiple tasks.

Responsibilities

• Maintain website uptime across all hosted platforms.
• Perform backups, updates, and patching for CMS, plugins, and server software.
• Troubleshoot website issues, broken links, and performance bottlenecks.
• Manage hosting environments, domains, DNS, and server configs.
• Implement and enforce security best practices and data privacy compliance.
• Collaborate with developers, designers, and marketing for site enhancements.
• Monitor analytics, generate reports, and provide actionable insights.
• Document workflows, configurations, and troubleshooting steps for knowledge sharing.

Skills

Web security

Analytics

Problem solving

Communication

Attention to detail

Education

Bachelor’s degree in Computer Science/IT/Web Development

Tools

WordPress

Drupal

Joomla

Apache

Nginx

IIS

MySQL

PostgreSQL

Google Analytics

Google Search Console

Git

AWS

Azure

GCP

PHP

Python

Bash

Job description

Founded in 2009, KKBC is a leading B2B tech marketing agency dedicated to inspiring brands through innovative strategies and creative communication. With services ranging from media planning and digital management to brand research and public relations, we operate across APAC, EMEA, and North America, offering significant career growth opportunities. As a global, location-free company, we embrace the diverse cultural contributions of our teams across multiple countries, leveraging these perspectives to meet both local and international market needs. At KKBC, we value our team as our greatest asset and are committed to providing a dynamic environment where employees can excel and contribute to our mission of creating inspiring brands worldwide.

We are seeking a detail-oriented and technically skilled Web Administrator to manage and maintain our organization’s websites and web applications. The ideal candidate will ensure our web infrastructure is secure, reliable, up to date, and aligned with business goals. This role requires both technical expertise and an understanding of user experience, SEO, and web analytics.

Key Responsibilities:

Website Maintenance & Uptime:

• Monitor website performance, availability, and uptime across all hosted platforms.
• Perform regular website backups, updates, and patching for CMS (e.g., WordPress, Drupal), plugins, themes, and server software.
• Troubleshoot and resolve website issues, including broken links, error messages, compatibility issues, and slow load times.
• Implement and maintain web hosting environments, including server configuration (Apache, Nginx, IIS), domain management, and DNS settings.

Website Security:

• Implement and enforce robust security protocols and best practices (e.g., SSL certificates, firewalls, regular vulnerability scanning, malware detection).
• Proactively monitor for security threats, identify potential vulnerabilities, and respond to security incidents promptly.
• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) related to website data handling.

Performance Optimization:

• Optimize website speed, responsiveness, and overall user experience through techniques like image compression, caching, CDN integration, and code minification.
• Conduct regular website audits to identify areas for improvement in performance, SEO, and accessibility.
• Collaborate with SEO specialists to ensure technical SEO best practices are implemented (e.g., sitemaps, robots.txt, schema markup).

Content Management & Support:

• Support content updates, migrations, and ensure consistency across various web platforms and content management systems.
• Provide technical support and training to internal users on CMS usage, website maintenance, and best practices for creating and publishing web content.
• Manage user accounts, permissions, and roles within various website systems.
• Collaborate effectively with web developers, designers, content creators, and marketing teams to implement website enhancements, new features, and campaigns.
• Document website workflows, configurations, maintenance protocols, and troubleshooting steps for knowledge sharing and consistency.
• Stay up-to-date with industry trends, new web technologies, and best practices in web administration and recommend continuous improvements.

Analytics & Reporting:

• Monitor website analytics (e.g., Google Analytics) to track key performance indicators such as traffic, user engagement, conversion rates, and bounce rates.
• Generate regular reports on website performance and present insights and recommendations to stakeholders.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field.
• 3-5 years of proven experience as a Web Administrator, Webmaster, or similar role, preferably within a digital marketing agency or a fast-paced environment.
• Strong understanding of web technologies and protocols (HTTP/S, FTP, DNS).
• Extensive experience with Content Management Systems (CMS), particularly WordPress, and ideally others like Drupal or Joomla.
• Hands-on experience with web server configuration and management (Apache, Nginx, IIS).
• Familiarity with database management systems (e.g., MySQL, PostgreSQL).
• Solid understanding of website security principles and practices (SSL certificates, firewalls, security plugins).
• Experience with web analytics tools (e.g., Google Analytics, Google Search Console).
• Excellent troubleshooting, problem-solving, and analytical skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proactive, self-motivated, and a quick learner.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) for web hosting.
• Knowledge of SEO best practices and how they relate to website administration.
• Familiarity with version control systems (e.g., Git).
• Experience with scripting languages (e.g., PHP, Python, Bash) for automation.
• Certifications in relevant web technologies or server administration.

Why KKBC

Discover why KKBC is the right choice for your career. We are committed to fostering a dynamic and inclusive environment where innovation thrives and every team member can make a significant impact.

Unlock your potential by discovering our hiring process. We aim to make it transparent and supportive, ensuring you can showcase your best self.

Learn our story and explore who we are and what we stand for. Get to know more about KKBC's mission, vision, and values, and what makes us unique.