Walkin Drive for Research and Exceptions at Bangalore on 24th Jan

Infosys BPM; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading financial services provider is hiring a Process Specialist in Bangalore. This role involves managing transaction exceptions and performing critical back-office functions for operational accuracy. Candidates should have 2-4 years of experience in financial operations and must demonstrate strong analytical skills. Effective communication and proficiency in financial systems are essential. The walk-in interview is scheduled for January 24, 2026, with specific documentation required at the venue.

Qualifications

• 2-4 years in financial operations, payment processing, or back-office support.
• Familiarity with ACH processes and transaction exception handling.

Responsibilities

• Handle front-end and back-end transaction rejects.
• Resolve debit exceptions promptly and accurately.
• Process ACH rejects and returns.
• Research and resolve missing deposits.
• Perform monetary adjustments and financial reconciliations.
• Collaborate with multiple business units to ensure timely resolution of operational issues.

Skills

Strong analytical and problem-solving abilities

Excellent communication and organizational skills

Proficiency in MS Office and financial systems

Ability to manage multiple tasks in a fast-paced environment

Education

Bachelor's degree in Finance, Business Administration, or related field

Job description

We are hiring for Walkin Drive for Research and Exceptions (Merchant Financial Services) Domain for Bangalore. Please walk-in for the interview on 24th January 2026 in Bangalore.

Note: Please carry a copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Process Specialist- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-233843

Interview details:

Interview Date: 24th January 2026

Interview Time: 10:00 AM to 12:30 PM IST

Interview Venue:

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

Job Description

Job Summary:

This role is part of a diverse team that supports multiple Lines of Business (LOBs) across the organization. The primary responsibility is to manage transaction exceptions and perform critical back-office functions to ensure operational accuracy and efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to work across multiple systems and processes.

Key Responsibilities

• Handle front-end and back-end transaction rejects.
• Resolve debit exceptions promptly and accurately.

Back Office Operations

• Process ACH rejects and returns.
• Research and resolve missing deposits.
• Perform monetary adjustments and financial reconciliations.
• Manage equipment billing and related inquiries.
• Respond to miscellaneous back-office email requests, including:

Contract requests

Statement requests

Cross-LOB Support

• Collaborate with multiple business units to ensure timely resolution of operational issues.
• Maintain compliance with internal policies and regulatory requirements.

Documentation & Reporting

• Maintain accurate records of all transactions and adjustments.
• Prepare reports for internal audits and management reviews.

Qualifications

Education

• Bachelors degree in Finance, Business Administration, or related field (or equivalent experience).

Experience

• 2-4 years in financial operations, payment processing, or back-office support.
• Familiarity with ACH processes and transaction exception handling.

Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Proficiency in MS Office and financial systems.
• Ability to manage multiple tasks in a fast-paced environment.

Documents to Carry

• Carry a printout of your updated resume.
• Carry any 2 photo Identity proofs (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents need to be available for verification (10th, 12th, Graduation (Semester Wise Marksheet, CCM, Provisional and Original Degree)).

Mandatory to Carry

Smartphone with good front camera, charger and headset for assessment, Government ID proof hardcopy.

Pointers to note

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for security clearance.