Walk-in | US Soft Collections (Voice Support)

Ienergizer; Dadri; On-site; INR 511,128 - 569,160; Full time

Job summary

iEnergizer in Noida is hosting a walk-in interview for the US Soft Collections process (International Voice). Immediate joining is encouraged. You will handle inbound/outbound calls, negotiate repayment plans, and resolve customer queries while maintaining compliance and performance standards.

Candidates with 1 year of international voice experience and strong English communication are preferred. Shifts are US-rotation and candidate eligibility includes graduates or undergraduates.

Qualifications

• 1 year of International Voice Process experience (Mandatory).
• Graduates & Undergraduates are eligible.
• Excellent English Communication Skills.
• Comfortable with US Rotational Shifts.

Responsibilities

• Handle Servicing IB (Inbound) & OB (Outbound) collection calls
• Secure payment arrangements and negotiate suitable repayment plans with customers.
• Address and resolve consumer queries, concerns, and account‑related issues effectively.
• Demonstrate strong problem‑solving skills while ensuring compliance with process guidelines.
• Ability to work under pressure, handle stressful situations professionally, and consistently maintain performance standards.
• Excellent communication, active listening, and comprehension skills are essential for success in this role.

Skills

International Voice Process

English Communication

US Rotational Shifts

Education

Graduate or Undergraduate

Job description

WALK-IN INTERVIEW OPPORTUNITY | US SOFT COLLECTIONS

Join iEnergizer, Noida and build your career in an international process.

Job Location: Noida Sector 60

Interview Mode: Walk-in

Joining Timeline: Immediate Joiners

Process: US Soft Collection Process (International Voice)

Job Responsibilities

• Handle Servicing IB (Inbound) & OB (Outbound) collection calls
• Secure payment arrangements and negotiate suitable repayment plans with customers.
• Address and resolve consumer queries, concerns, and account‑related issues effectively.
• Demonstrate strong problem‑solving skills while ensuring compliance with process guidelines.
• Ability to work under pressure, handle stressful situations professionally, and consistently maintain performance standards.
• Excellent communication, active listening, and comprehension skills are essential for success in this role.

Compensation and Work Schedule

Salary: 51K CTC | In-hand 45,800 (Including PLI) + Incentives

5 Days Working

Rotational Shifts (US Process)

Rotational Week Offs

Eligibility Criteria

• 1 year of International Voice Process experience (Mandatory)
• Graduates & Undergraduates are eligible
• Excellent English Communication Skills
• Comfortable with US Rotational Shifts