Walk-in | Relationship Banking Head - Bangalore - Interview on 16th Nov'26

Hdfc Bank

Bengaluru

On-site

INR 900,000 - 1,800,000

Full time

2 days ago

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Job summary

HDFC Bank is hiring for Head Relationship Banking in Bengaluru. The role supervises a team of Relationship Managers in the Retail Branch Banking unit, guiding sales, service quality, and client engagement.

The position focuses on nurturing HNW relationships, training RMs, and achieving branch sales and income objectives across multiple product lines.

Qualifications

Minimum experience in Retail Branch Banking in HNW Channel.
Exposure to banking preferable.
Strong sales and influencing skills.

Responsibilities

Acquire high net worth customers through cross-selling techniques.
Manage and grow the High Net Worth customer portfolio.
Mentor and train Relationship Managers in the branch.
Ensure achievement of branch targets and quality sales.

Skills

Sales

Leadership

Customer Relationship

Mentoring

Education

Graduation

Post-Graduation

Job description

Greeting from HDFC Bank!!

We have urgent opportunity of Head Relationship Banking - RBB across Bangalore

Job Locations: JP Nagar Main

Interview Venue : HDFC Bank No 37/953, 2nd Phase, 24th Main, JP Nagar, Bangalore - 560062 (Branch Code - 133 )

Interview Date: 16th November 2026 (Monday)

Time 10:00 AM to 12:00 PM

Job Locations: Jayanagar-03rd Block

Interview Venue : HDFC Bank, No 27/7, Professional Court, 15th Cross Rd, Jayanagar 3rd Block, Jayanagar, Bengaluru - 560011 (Branch Code - 261)

Interview Date: 16th November 2026 (Monday)

Time 03:00 PM to 05:00 PM

Job Name PA (Business Unit) : Head Relationship Banking Retail Branch Banking

Job Title : (Job Name) Head Relationship Banking

Business Unit (PA) : Retail Branch Banking

Reports to (job) : Branch Manager

Job Fn : Sales

Role Type: Supervisory

No of direct reportees: 5 to 9

Job Purpose :

The purpose of the Head Relationship banking is to be a Supervisor and a mentor to the HNW channel. Handholding the RMs and Ensuring the RMs are meeting their income.

Ensuring RMs meet the right customers and have a meaningful engagement with customer

Ensuring the RMs are trained and equipped to handle customer queries

Job Responsibilities(JR) : 6 8 Areas

Actionable (4-6)

Acquisition of High new worth customers to the Bank

Acquire new customers who meet product criteria through cross-referencing
Ensuring timely onboarding of quality accounts in the HNW channel for the bank
Ensuring lowest depletion of the newly acquired accounts
Increase liabilities size of relationship via balances in accounts of existing customers

Managing the High Net worth customers of the Bank

To Enhance & Retain customer profitability by capturing larger share of Wallet
Ensuring the highest level of service to the customers in the branch
Profiling Customers and Providing Financial planning & Investment Advise as per customers need
To ensure maintenance of updated Relationship File

Mentoring the RMs in the branch

To handle a team of 4 to 9 Preferred Relationship Manager
Recruitment and training of Relationship Manager Team and Lead a result oriented team
Ensuring the RMs are trained and well equipped with data and products to handle and service the customers
Ensuring the Relationship managers are meeting the right set of customers
Ensuring joint calls with the relationship managers
Complaints Handling for the RM Channel

Meeting Business Objectives

Ensure clarity of Business objectives among staff
Monitoring quality sales and processes in the Relationship Managers portfolio
Ensuring the Income Product Holding (IPH) of the Relationship Manager Portfolio and initiating thrust on Cross sell
Ensuring Sales across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards, and online trading etc. and achieving the Branch targets

Educational Qualifications (examples listed below)

Key Skills (examples listed below)

Graduation:
Post-Graduation:

Certifications:

AMFI Certification
IRDA Certification
NCFM Certification (Optional)
CAIIB (Optional)

Sales and Influencing Skills
Banking Product & Process Knowledge
NRI Product and Regulatory Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.

Experience Required (examples listed below)

Minimum experience in years 3 years in Retail Branch Banking in HNW Channel
Exposure to banking preferable

Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) (examples listed below)